Arezu Thakur

• Accelerated issue resolution times by effectively prioritizing defects based on severity, complexity, and business impact.
• Improved system performance with thorough load and stress testing strategies.
• Elevated software stability with meticulous root cause analysis of recurring defects, leading to targeted corrective actions.
• Spearheaded cross-functional collaboration efforts to resolve complex software issues in timely manner.
• Mentored junior team members in software testing principles and techniques, raising overall team competency levels.
• Played vital role in successful product launches by conducting extensive pre-release validation tests.
• Drove innovation within software testing domain by staying informed about emerging trends, tools, and technologies.
• Championed adoption of industry best practices to maintain high standards in software testing processes.
• Established culture of continuous improvement through regular review and refinement of testing methodologies.
• Conducted regression testing, analyzed results, and submitted observations to development team.
• Participated in available trainings to improve software knowledge.
• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
• Collaborated closely with developers to identify, report, and resolve defects quickly, resulting in accelerated release cycles.

Provided technical support using knowledge of complex technology to solve problems and support new projects.

• Championed best practices in testing, promoting knowledge sharing and continuous learning within QA team.
• Optimized team performance with regular status updates, meetings, and process improvements that kept everyone focused on project goals.
• Reduced product defects by performing thorough testing on various software applications.
• Minimized production issues with detailed pre-release validation of software functionality against business requirements.
• Understanding flow of code and how it interacts with different components.
• Understanding project documents, customer demands, and product objectives to create and execute test cases.
• Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Mobile, Desktop, and Web, and building test scenarios and acceptance tests.
• Investigating customer problems referred to you by technical support team, testing bugs, and creating and managing bug reports.
• Handling technical communications and understanding customers' systems.
• Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on testability of functional elements and product designs.
• Noting all testing actions you have performed in daily and weekly reports.

• Created new and improved existing algorithms based on customer requirements or other input.
• Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
• Improved DevOps across deployment and testing strategies and application monitoring.
• Subject matter expert for several features
• Investigate and personally resolve complex bugs
• Create new Jenkins builds to meet evolving team needs
• Evangelize and encourage use of Page Objects
• Oversee and continually optimize our automated testing suites
• Mentor other team members on writing automated tests
• Work closely with Dev to begin testing and writing automated tests early
• Work closely with Tech Ops to troubleshoot environment and application issues
• Onboarding and training newcomers
• Drive new and ongoing automation initiatives
• Owns all CI builds, optimizes timings, ensures reliability, and adds meaningful alerts
• Performs post-release monitoring via metrics reports and application error logs
• Monitor and introduce emerging trends in automated testing
• Defines and evolves team QA process and principles
• Advanced ability to troubleshoot issues via all possible methods
• Oversee the overall testing pipeline, prioritizes, and works to unblock others
• Subject matter expert for all features and applications and shares knowledge regularly
• Enforces testing new features across various browsers and devices
• Mentor and support team members on testing, automation strategies, and career paths
• Holds regular 1:1s to ensure their team is happy, productive, and performing well
• Assists with recruiting efforts, performs outreach, phone screens, and interviews

• Work closely with PMs to close requirements gaps, define acceptance criteria, and create thorough test plans
• Self-manages story priority and timeliness of delivery
• Subject matter expert for one of more features
• Implementing various testing methodologies
• Deciding when bugs should or should not stop release
• Investigate complex bugs and provide root cause analysis
• Maintain and expand QA toolset
• Utilize analytics data to inform QA strategies
• Utilize existing toolset for troubleshooting and production monitoring
• Utilize Page Object model in automation as necessary
• Maintain automation tests up to date
• Implement db testing
• Maintaining Jenkins and Circle CI
• Mentoring offshore and Consultant teams
• Participating into sprint planning and kick off meetings
• Mocking API response
• Testing APIs
• Recording Cassettes and refreshing cassettes

• Work with stakeholders to fully understand requirements and create test plans
• Work closely with developers to deliver stories in agile environment
• Ability to read, understand, and run automated tests in local environment
• Ability to review automated test failures and resolve any issues
• Tests new features across various browsers and devices
• Deliver high quality features with full test coverage in timely manner
• Reviewing code changes and unit tests and leverage knowledge to focus testing
• Know differences and when to use negative testing, edge/corner cases, and boundary conditions
• Ability to set up and maintain local testing environments with minimal assistance
• Creating and maintain automated tests based on story acceptance criteria
• Ability to monitor log files and troubleshoot based on stack traces before escalating
• Writing actionable bug reports and effectively communicate to development
• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.