Summary
Overview
Work History
Education
Skills
Timeline
Generic

MASSA BESTMAN

bronx,NY

Summary

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Overview

15
15
years of professional experience

Work History

Home Health Aide

Americare Home Health Agency
03.2019 - 09.2024
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.

Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Housekeeper

Royal Hotel
02.2010 - 11.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

Education

High School Diploma -

Addo Mills Int High School
Monrovia, Liberia
05-2008

Skills

  • Housekeeping
  • First aid and safety
  • Dressing assistance
  • Mobility support
  • Patient transportation
  • Patient lifting techniques
  • Client safety and first aid
  • Personal care services
  • Toileting assistance
  • Problem-solving abilities
  • Personal Care
  • Compassionate Care

Timeline

Home Health Aide

Americare Home Health Agency
03.2019 - 09.2024

Housekeeper

Royal Hotel
02.2010 - 11.2016

High School Diploma -

Addo Mills Int High School
MASSA BESTMAN