Masseh Kohistani
Operations / Customer-Facing Professional
Dublin,CA
Summary
Detail-oriented and dependable professional with over four years of experience in operations, documentation, logistics, reporting, and customer-facing environments. Skilled in maintaining accurate records, handling materials and equipment, following safety and security procedures, resolving problems, and working effectively in fast-paced environments. Strong analytical, organizational, and communication skills with a proven ability to learn quickly, work independently or as part of a team, and consistently meet operational goals. CPR and emergency care certified; bilingual in English and Farsi.
Overview
2
2
Languages
1
1
Certification
7
7
years of professional experience
Work History
Delivery Driver
DoorDash
- Current
- Complete time-sensitive deliveries independently, managing routes, timing, and customer communication.
- Follow road safety and delivery procedures while working unsupervised in the community.
- Handle delivery orders accurately and resolve routine issues with customers professionally.
Material Handler
Tesla
11.2022 - 06.2025
- Managed and tracked high-value automotive components through inventory control and secure handling.
- Maintained detailed records of shipments, deliveries, and discrepancies for auditing purposes.
- Ensured adherence to workplace safety protocols, including lab safety and hazardous material guidelines.
- Collaborated with quality control teams to identify and report product or logistical issues.
Usher / Guest Services
Oakland Athletics
02.2020 - 01.2024
- Provided crowd management, security assistance, and public safety support during high-capacity events.
- Prepared and submitted incident reports, including detailed witness accounts and environmental observations.
- Assisted law enforcement and security teams in responding to disturbances and emergencies.
- Supported investigations by relaying accurate, time-sensitive information.
Delivery Helper / Truck Loader
UPS
06.2020 - 11.2020
- Stocked and loaded trucks following load and safety procedures.
- Assisted a delivery driver in delivering packages accurately and on schedule.
- Handled packages carefully and maintained an organized, safe work area.
Education
Bachelor's Coursework - Criminal Justice
San Francisco State University
San Francisco, CA05.2022
Associate of Arts - Liberal Arts & Sciences: Social and Behavioral Sciences
Las Positas College
Livermore05.2020
High School Diploma - undefined
Dublin High School
Dublin, CA06.2016
Skills
- Operations and inventory control
- Accurate recordkeeping, documentation, and reporting
Logistics, shipments, and discrepancy resolution
- Workplace safety and security procedures
Customer service and public-facing support
- Patience and composure
- Working under pressure
- Safety awareness
- Heavy lifting
- Loading and unloading
- Material handling
Certification
CPR Certified, Emergency Care & Safety Institute
Timeline
Material Handler
Tesla
11.2022 - 06.2025
Delivery Helper / Truck Loader
UPS
06.2020 - 11.2020
Usher / Guest Services
Oakland Athletics
02.2020 - 01.2024
High School Diploma - undefined
Dublin High School
Associate of Arts - Liberal Arts & Sciences: Social and Behavioral Sciences
Las Positas College
Delivery Driver
DoorDash
- Current
Bachelor's Coursework - Criminal Justice
San Francisco State University
CERTIFICATIONS AND AWARDS
Dean's List, San Francisco State University