Massie Lester
Sandy Springs,GA
Summary
Experienced AML/KYC Analyst with extensive knowledge of enhanced due diligence, criminal transaction prevention, government regulations. In-depth understanding of anti-money laundering procedures and laws.
Top-performing professional with well-rounded knowledge of AML/KYC compliance. Proficient at implementing in identifying red flags, making sure to complete SARs in a timely manner within BSA/FI regulations. Strong knowledge of Bank Secrecy Act, US Patriotic Act, FinCen and Currency Transaction Report (CTR) Excellent track record of succeeding in investigating thoroughly and escalating the issues to proper chain of command.
Other experiences include sales, logistics and freight forwarding, administrative, and data entry. Experienced in diverse office environments, front and back-office operations, direct customer sales, record keeping and general office management. Solid record of reliability and integrity established while performing in a variety of, administrative support.
Experienced in handling high volume cash and credit transactions as well as a variety of back-office responsibilities including cash receipts balancing, filing and reporting. Experienced professional with a proven track record of improving productivity and profitability Strong organizational skills and great attention to details; ability to multi-task. Skilled in applying logical but creative approaches to problem resolution. Effective team player/leader with great verbal and written communication skills.
IMPORTANT TECHNICAL SKILLS Lexis Nexis KYC/AML Protocols Identifying Red Flags Suspicious Transaction Monitoring Suspicious Customer Monitoring Meeting BSA/FI Regulations Ensuring compliance with current AML.
Ability to use and analyze multiple database services and Continue to look for opportunities to always improve detection of FraudAct in a manner that is ethical and aligned with the regulatory obligations to the firm. Banking, payment, and FinTech experience along with ACH, Card Not Present (CNP) fraud knowledge/methodology experience.
Experience in fraud or loss prevention Experience with various fraud prevention solutions, identification of fraud risk factors and utilization of 3rd party validation tools Experience in processing or identifying chargebacks, and unauthorized returns or claims relating to financial transactions.
Deep understanding of banking and investment products Highly motivated, detail-oriented individual in possession of good judgment and strong problem resolution skills.
Ability to develop basic SQL queries Good knowledge of payment channels (Check, ACH, Debit and Credit) and risks associated. Innate curiosity, tenacity, and persistence are needed to pursue the root cause of fraudulent activities.
Natural inquisitive nature and appreciation for doing research and investigative type of work. Strong analytical skills like pattern recognition, identification of inconsistencies and deductive reasoning.
Experience in identifying false positives Strong written and verbal communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fraud Analyst - Chargeback
Best Buy
10.2022 - Current
- Perform analysis of transactions patterns and alerts to establish fine-tuned report for Senior Fraud Specialist.
- Observe customer transactions to identify fraudulent activity such as account takeover (ATO), friendly fraud (FF), ID theft, ACH, Card, stolen financials, or similar fraud trends
- Perform timely, thorough, and quality decisions of suspect transactions minimizing customer impact, providing positive customer experience, and minimizing fraud risk.
- Perform a wide variety of investigations with limited oversight into the activity of customers, staying alert for indications of fraud or abuse
- Reviews fraud attacks to understand and address coverage gaps
- Fraud Rule Management
- Participates in quarterly and annual fraud loss forecasting exercises.
- Develops insights and rules to deliver fraud loss plan.
- Uncovers and resolves process gaps throughout the Bank.
- Provides alert support to address emerging threats.
- Remain current with emerging fraud typologies and apply that knowledge to current investigation.
- Improve efficiency, quality, and customer experience in collaboration with team members.
- Maintain a queue of active investigations, communicating with customers electronically.
- Escalate new fraud trends and typologies to team members and management.
KYC onboarding Analyst
UBS Bank
02.2022 - 09.2022
- Respond to a wide range of customer enquiries, resolving issues satisfactorily
- Perform Enhanced Due Diligence on high-risk clients and high-risk products
- Support Client Management team as subject matter expert in respect of AML/KYC, to on-board new customers in an efficient and effective manner
- Provide high value, business critical KYC technical support to the corporate bank relationship team
- Periodically review client files that are up for validation annually or biannually
- Determine KYC CDD/EDD requirements based on entity category and risk level
- Identify any red flags to escalate to Compliance team
- Train with different business lines to stay up to date with current AML/KYC policies and to flex during high volumes and back up other teams
- Build and retain accurate KYC profiles on internal KYC system whilst ensuring supporting documentation are obtained in accordance with global and regulatory requirements
- Renew client documents using public sources or directly from the client
- Screen client's major shareholders and their key directors and controllers
- Conduct registration and on-boarding for third parties, also opening and on-boarding new customers across a variety of structures
- Provide monthly reporting on error type and validity
- Analyze issues via electronic mail and determine resolution on the issue presented
- Maintain daily follow up to perspective parties.
- Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
- Conducted thorough reviews for high risk clients based on stratified risk level guidelines.
- Consulted with compliance department to create regulatory reports.
- Supported KYC processes for prospective and existing customers.
- Conducted KYC formality reports on questionable accounts and transactions.
- Reviewed new prospect KYC documents to meet requirements and determine business model risk.
- Performed periodic reviews and reports on merchants to comply with rules, regulations and KYC requirements.
- Offered internal support for audit, compliance and reporting activities.
BSA AML Analyst
Canadian Bank, NBC
01.2018 - 01.2022
- Performed investigations involving money laundering, suspicious wires, OFAC/Sanctions, foreign corruption, PEPs, terrorism financing, high risk jurisdictions, shell and shell-like companies, nesting, IVTS, unlicensed MSB, structuring, layering, underlying source of funds, true ownership/effective control, transaction activity inconsistent with counterparties' profiles or lacking apparent economic purpose
- Trained with different business lines to stay up to date with current AML policies and to flex during high volumes and back up other teams
- Certified evidence and verified documentation
- Provided recommendations to enhance overall due diligence processes
- Escalated potential issues to management
- Attended operations and compliance meetings
- Reviewed anti-money laundering procedures
- Used checklists to ensure files are compliant to company policies and procedures
- Liaised with internal departments such as Relationship managers and the internal support team
- Quality checked files, ensuring there are no errors
- Performed data verifications and interpretations
- Ensured rules and guidelines of complaints are thoroughly followed.
- Researched and adopted new technologies to add value to existing offerings.
- Tracked feedback at all levels and researched resolutions for common concerns.
Education
Associate of Science - Information Technology
Chattahoochee Technical College
Marietta, GA05.2017
Skills
- Accounts Payable and Accounts Receivable
- Client Support
- Trend Analysis
- Financial Modeling
- Lexis Nexis
- KYC/AML Protocols
- Identifying Red Flags
- Suspicious Transaction Monitoring
- Suspicious Customer Monitoring
- Meeting BSA/FI Regulations
- Ensuring compliance with current AML
- Ability to use and analyze multiple database services
- SharePoint
- Actimize
Certification
- Anti-Money Laundering & Countering of Terrorist Financing (Course)
- Anti-Money Laundering Concepts: AML, KYC and Compliance (Course)
Timeline
Fraud Analyst - Chargeback
Best Buy
10.2022 - Current
KYC onboarding Analyst
UBS Bank
02.2022 - 09.2022
BSA AML Analyst
Canadian Bank, NBC
01.2018 - 01.2022
Associate of Science - Information Technology
Chattahoochee Technical College