Massieh Popal
Springfield,United States
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Center position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Help Desk 2
Alexandria Deco
02.2021 - 12.2023
- Troubleshot and resolved technical issues for customers.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Data Center Technician
CALIBRE Systems
08.2017 - 05.2018
- Managed data center operations and ensured smooth functioning of equipment and systems
- Conducted regular inspections and maintenance to identify and resolve any issues
- Collaborated with cross-functional teams to install and configure new hardware and software
- Monitored and maintained data center infrastructure, including servers, networking equipment, and storage systems
- Assisted in troubleshooting and resolving technical issues
- Accepted tasks and documented status using ticketing system, time reports and email.
Education
Associates - Information Technology
Northern Virginia Community College
Annandale, VA05.2020
Skills
- Data Center
- Technician
- Server Maintenance
- Network Troubleshooting
- Equipment Installation
- Friendly, Positive Attitude
- Teamwork and Collaboration
Details
Springfield, United States, 5713258392, massiehp@yahoo.com
Timeline
Help Desk 2
Alexandria Deco
02.2021 - 12.2023
Data Center Technician
CALIBRE Systems
08.2017 - 05.2018
Associates - Information Technology
Northern Virginia Community College