Summary
Work History
Education
Skills
Timeline
Generic

Massiel Estrada

Miami Gardens,FL

Summary

Dedicated and compassionate Registered Behavior Technician (RBT), providing evidence-based behavioral interventions to individuals with autism spectrum disorder and other developmental disabilities. Proficient in implementing and adapting individualized treatment plans under the supervision of Board Certified Behavior Analysts (BCBAs). Demonstrated expertise in data collection, analysis, and documentation to track client progress and ensure effective treatment. Known for exceptional communication and interpersonal skills, with a strong commitment to enhancing clients’ quality of life and fostering positive behavioral change. Highly skilled in creating a supportive and engaging therapeutic environment, collaborating with families, and maintaining strict adherence to ethical guidelines and best practices in applied behavior analysis (ABA).

Highly skilled and detail-oriented Billing and Coding Specialist with over 3 years of experience in accurately coding medical procedures, diagnoses, and treatments using ICD-10, CPT, and HCPCS codes. Proficient in preparing and submitting claims to insurance companies, managing accounts receivable, and resolving billing discrepancies efficiently. Adept at ensuring compliance with healthcare regulations, maintaining patient confidentiality, and streamlining billing processes to enhance reimbursement rates. Known for strong analytical, problem-solving, and communication skills, with a proven track record of improving billing accuracy and financial outcomes for healthcare providers.

Work History

Medical Coding and Billing Specialist

Quality Medical Group Inc.
Miami, Florida
08.2024 - Current
  • Updated patient demographics information within practice management system.
  • Verified patient information, including medical history and insurance coverage, to ensure accuracy of coding and billing.
  • Trained new employees on medical coding practices.
  • Facilitated payment arrangements with patients and guarantors who were unable to make full payment at time of service.
  • Provided customer service support via phone or email regarding account balances or other inquiries related to billing issues.
  • Performed data entry into electronic health record system for all relevant patient information including diagnoses, procedures performed, medications prescribed .
  • Analyzed trends in denials in order to recommend process improvements which would reduce the number of denials received.
  • Monitored regulatory updates from Medicare and Medicaid programs as well as private insurers.
  • Assigned appropriate codes using ICD-10-CM for diagnosis, CPT for procedures, HCPCS for supplies and modifiers as required by payers.
  • Reviewed physician orders, laboratory results, diagnostic images, clinical statements and other health care provider services for completeness and accuracy.
  • Adhered to HIPAA regulations when handling confidential patient information.
  • Submitted claims electronically to insurance companies in accordance with regulations.
  • Provided administrative support including filing documents, preparing correspondence .
  • Conducted audits of medical records to identify missing or incorrect documentation that could affect accurate coding and billing.
  • Generated reports from software systems to track claim status and denials.

Education

Associate of Arts - Medical Insurance Billing

Florid National University
Miami, Florida
02-2024

Skills

  • Medical Transcription
  • Medical terminology expertise
  • Payment posting
  • HIPAA Compliance
  • Organizational abilities
  • Medical billing software
  • Claims Processing
  • Insurance Verification
  • Medical software applications
  • Document Management
  • Data security procedures
  • Patient data identification
  • Healthcare claim coding
  • Medical Billing
  • Coding Error Resolution
  • Medical record security
  • Medical Terminology
  • Knowledgeable in [Software]
  • Clinical Documentation
  • Training and mentoring
  • Performance Improvement
  • Regulatory guidelines
  • Group Instruction
  • Individualized Education Plans
  • Toilet training
  • Social Skills Development
  • Behavioral assessment
  • Data Collection
  • Vocational skills
  • Error Correction
  • Transition planning
  • Behavior Intervention Plans
  • Behavior Modification Techniques
  • Data collection and analysis
  • Applied Behavior Analysis
  • Critical Thinking
  • Active Listening
  • Crisis Management
  • Behavior Observation
  • Coordinating Care
  • Developmental Disability Rehabilitation
  • Patient Counseling
  • Rapport Building
  • Needs Assessment
  • Therapeutic Treatment
  • Medical Records Maintenance
  • Problem-Solving
  • Behavioral support
  • Crisis Prevention Intervention (CPI)
  • Relationship Building
  • Behavioral Health
  • Medical Records Requests

Timeline

Medical Coding and Billing Specialist

Quality Medical Group Inc.
08.2024 - Current

Associate of Arts - Medical Insurance Billing

Florid National University
Massiel Estrada