Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Massiel Fernandez

Elizabethport

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Staten Island university hospital - north campus -

catering Department
Staten Island
04.2023 - 01.2026
  • Communication: Strong verbal, listening, and interpersonal skills.Customer Service: Client Relations, Handling Specia Veeds, Guest Satisfaction. Teamwork: Collaboration, Staff Management, Leadership (for supervisory roles).. Making everything possible for patient to feel safe at the hospital and making them happy.

Amazon, 546 Gulf ave., Staten Island, Ny 10314

Picker
Staten Island
01.2020 - 03.2021
  • Gathering products to fulfill orders from supervisorsLabeling different types of merchandise and ensuring the maintenance of adequate stock levelsEnsuring work area is kept clean and well organized

Campo Bello Restaurant

Waitressing
Staten Island
01.2010 - 08.2019
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.

Education

New Drop High School
Staten Island, New York

Skills

  • Customer service
  • Patient assistance
  • Complaint resolution
  • Team leadership

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Staten Island university hospital - north campus -

catering Department
04.2023 - 01.2026

Amazon, 546 Gulf ave., Staten Island, Ny 10314

Picker
01.2020 - 03.2021

Campo Bello Restaurant

Waitressing
01.2010 - 08.2019

New Drop High School
Massiel Fernandez