Massimo Baietto
Aransas Pass,TX
Summary
Offering reliable and positive attitude, dedicated to creating safe and welcoming environment. Accustomed to standing long periods of time in sun whilst keeping a customer welcoming face. Brings foundational understanding of safety practices and ability to quickly learn and apply new skills. Ready to use and develop needed skills in Suit Bro's.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pest Control Apprentice
Earth Dwellers IPM Consulting
06.2024 - Current
- Supported an excellent company reputation through professional appearance, punctuality, and quality workmanship on every assignment.
- Minimized property damage through early detection of pest activity and prompt implementation of control measures.
- Reduced pest infestations by conducting thorough inspections and identifying potential problem areas.
- Assisted in the development and implementation of new pest control strategies based on evolving industry trends.
- Efficiently managed time between multiple appointments while ensuring each visit was thorough and complete.
- Participated in ongoing training sessions to stay up-to-date on industry trends and best practices.
- Assisted in the development of customized pest management plans for various clients, resulting in tailored and effective solutions.
- Ensured safety compliance by strictly adhering to industry regulations and company policies during all service visits.
- Contributed to business growth with exceptional customer service, leading to repeat business and referrals from satisfied clients.
- Expanded knowledge of pest behavior patterns by attending industry workshops, training sessions, and staying current on research developments.
- Increased client retention by maintaining open communication lines and addressing concerns promptly.
- Facilitated ongoing learning experiences within the apprenticeship program through active engagement in training opportunities.
- Utilized computer software to manage customer information and service scheduling.
- Successfully conducted integrated pest management practices in residential, commercial and industrial settings.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Used integrated pest management (IPM) treatments to eliminate pests from residential and commercial properties.
- Inspected commercial and residential properties to determine pest problems and implement most cost-effective solutions.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Improved customer satisfaction by providing professional, timely, and effective pest control services.
- Enhanced team efficiency through diligent work ethic and cooperative collaboration in addressing complex pest issues.
Head Lifeguard
Aransas Pass Aquatic Center
05.2020 - 06.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Responded to life-threatening emergencies and provided first aid and CPR.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
- Monitored assigned areas for unsafe activity and took corrective actions.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Streamlined administrative tasks by implementing efficient record-keeping systems for attendance, incident reports, and maintenance logs.
- Ensured optimal pool water quality by monitoring chemical levels and maintaining proper filtration systems.
- Encouraged teamwork, camaraderie among lifeguard staff organizing team-building events activities outside of work hours.
- Assisted in developing, implementing and monitoring pool safety policies to reduce hazards.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Improved team communication through implementation of daily briefings and debriefings.
- Maintained high standards of cleanliness throughout facility with diligent attention to detail during routine cleaning operations.
- Minimized risk of accidents with thorough daily inspections of pool equipment and surrounding areas.
- Optimized facility usage by coordinating scheduling for swim lessons, special events, and lifeguard rotations.
- Shared tips with patrons on swimming techniques and strength training.
- Scanned main areas to monitor for any safety risks.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Sampled pool water to check chemical levels prior to starting swimming instruction.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Reiterated water safety practices and lifesaving measures at every class to prevent accidents.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Attentively monitored swimmers to identify distress.
- Entered water immediately to pull struggling swimmers to safety.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
- Coordinated with local emergency services for joint training sessions, enhancing operational synergy in crisis situations.
- Conducted regular equipment checks, maintaining high standards of operational readiness and safety.
- Optimized scheduling, balancing staff availability with peak pool usage times to ensure adequate coverage.
- Reduced response time to emergencies, through strategic placement of lifeguards and efficient patrol routines.
- Developed emergency action plan, significantly streamlining response times during critical incidents.
- Facilitated collaboration among staff members through regular meetings and open channels of communication.
- Led coordination of large-scale swim events, ensuring seamless execution and participant safety.
- Conducted swim tests and assessments, placing individuals in appropriate training levels for skill development.
- Streamlined pool maintenance tasks, ensuring optimal water quality and facility hygiene.
- Enhanced pool safety and reduced incidents by rigorously enforcing rules and conducting regular safety drills.
Education
High School Diploma -
CIE WORLD
ONLINE/HOMESCHOOL05.2022
Skills
- Rodent control
- Pest inspection
- Preventative measures
- Sanitation practices
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Active listening
- Effective communication
- Decision-making
Certification
- CPR/AED Certification
- First Aid Certification
- Deep Water Lifeguard Training-American Aquatics and Safety Training.
- Lifeguarding Certification - American Red Cross.
Sports
I enjoy being physically active, including sports such as: Basketball, Football, Swimming, Volleyball, Soccer, Golf.
Timeline
Pest Control Apprentice
Earth Dwellers IPM Consulting
06.2024 - Current
Head Lifeguard
Aransas Pass Aquatic Center
05.2020 - 06.2024
High School Diploma -
CIE WORLD
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