Massimo Cornielle
Due Amici
Indian Trail,NC
11
years of professional experience
Customer-Focused Cashier with expertise in relationship building and issue resolution. Enhanced team performance and customer satisfaction through effective training and communication of promotions. Experienced in online editing software and script writing, demonstrating versatility in both customer service and creative projects.
Work History
Counter Person/Cashier
6 Years- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Processed both cash and card purchases and returns.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Supported store promotions by effectively communicating deals and specials to customers.
- Trained new employees in counter operations, improving overall staff performance and productivity.
- Trained new cashiers on register operations and customer engagement techniques.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Busser
5 Years 3 Months- Collaborated with servers to ensure timely delivery of food and beverages.
- Supported kitchen staff by efficiently clearing tables and managing dishware during peak hours.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted in setting up and breaking down dining spaces for events and large parties.
- Reset and cleaned tables quickly to prepare for new customers.
Sales Associate
3 Months- Provided exceptional customer service to enhance shopping experience and foster brand loyalty.
- Trained new sales associates on product knowledge, company policies, and effective sales techniques.
- Conducted product displays, optimizing visual merchandising to attract customers and increase sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Associate of Arts
Bachelor of Science - Film Studies
High School Diploma
Skills
Music editing software
Team player
Time management
Film editing software
Adobe Premiere experience
Multitasking
Adaptability and flexibility
Experience in writing scripts in proper script format
Experience in directing actors in a scene
Timeline
Counter Person/Cashier
Due Amici
08.2020 - CurrentRead More
Sales Associate
Pacific Sunwear
08.2018 - 11.2018Read More
Busser
Ciro's Italian Restaurant
03.2015 - 06.2020Read More
University of North Carolina At Charlotte
Bachelor of Science from Film Studies
Read More
Rowan Cabarrus Community College
Associate of Arts
Read More
Jay M. Robinson High School
High School Diploma
Read More