Massire Fassa
New York,NY
Summary
Dynamic kitchen professional with experience at BBQ, excelling in efficient cleaning and food preparation. Proven ability to enhance team collaboration and maintain high sanitation standards. Recognized for exceptional time management and a positive attitude, contributing to improved workflow and customer satisfaction in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Kitchen Porter
BBQ
- Cleaned and sanitized kitchen equipment, ensuring compliance with health and safety standards.
- Assisted chefs in food preparation by washing, peeling, and chopping vegetables efficiently.
- Organized storage areas, maintaining inventory of supplies and reducing waste effectively.
- Operated dishwashing machinery to maintain cleanliness and hygiene throughout kitchen operations.
- Collaborated with staff to streamline cleaning processes, improving efficiency within the kitchen team.
- Maintained cleanliness in dining areas, contributing to positive guest experiences and satisfaction levels.
- Disposed of waste properly to promote a clean work environment and sustainability practices.
- Supported team members during peak hours, enhancing overall workflow and service speed.
- Maintained accurate records of cleaning activities, ensuring compliance with health department regulations at all times.
- Assisted chefs with food preparation tasks, resulting in timely service and high-quality dishes.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
Delivery Driver
Uber Eats
New York, NY
01.2024 - Current
- Delivered food orders efficiently while maintaining high customer satisfaction ratings.
- Navigated routes using GPS technology to optimize delivery times and reduce wait periods.
- Communicated effectively with customers regarding order status and delivery updates.
- Ensured accurate handling of food items, adhering to safety and health regulations.
- Managed cash transactions and processed payments securely during deliveries.
- Adapted quickly to changing circumstances, enhancing overall delivery efficiency.
- Assisted in training new drivers on best practices for timely deliveries and customer service.
- Monitored vehicle condition, ensuring reliability and safety for daily operations.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Dishwasher
PJ Clarke's
New York, NY
01.2023 - 2024
- Maintained cleanliness and organization of dishwashing area to ensure efficient kitchen operations.
- Operated commercial dishwashing equipment to achieve optimal sanitation standards.
- Assisted kitchen staff by promptly cleaning and restocking dishes and utensils as needed.
- Collaborated with team members to streamline workflow during peak service times.
- Followed safety protocols for handling chemicals and equipment in high-volume environment.
- Monitored inventory levels of dishware and supplies, notifying management of shortages.
- Trained new employees on proper dishwashing techniques and equipment operation.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Education
GED -
Pathways To Graduation Tender Learning Center
New York, NYSkills
Fast-paced environment
Efficient cleaning
Knife handling
Energy and stamina
Heavy lifting
Proper sanitation
Food preparation
Health and safety
Hygiene awareness
Professionalism and courtesy
Waste disposal
Stock rotation
Order accuracy
High volume dining
Plates presentation
Sanitation procedures
Positive attitude
Customer service
Time management
Cleaning and sanitation
Team collaboration
Kitchen organization
Cleaning proficiency
Chopping vegetables
Surface cleaning
Dishwashing
Equipment cleaning
Kitchen operations
Trash removal
Languages
French
Full Professional
English
Full Professional
Timeline
Delivery Driver
Uber Eats
01.2024 - Current
Dishwasher
PJ Clarke's
01.2023 - 2024
Kitchen Porter
BBQ
GED -
Pathways To Graduation Tender Learning Center