Mastureh Maggie Ahmadi
Richmond,TX
Summary
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and finesse handling front office operations.
Overview
4
4
years of professional experience
Work History
Front End Supervisor
Ross Dress For Less
01.2022 - 10.2023
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers, checkout stations to verify adequate cash supply.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Maintained accurate records of sales and financial transactions.
- Monitored cash drawers in 10 checkout stations to verify adequate cash supply
Medical receptionist
Houston Methodist
04.2021 - 01.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Organized paperwork such as charts and reports for office and patient needs.
- Processed medical insurance claims and payments.
- Managed office bookkeeping with insurance billing and patient payments.
- Answered phone calls and messages for 50 physician 10% medical facility, scheduling appointments, and handling patient inquiries
Designated Hitter
Walgreen Boots Alliance
08.2019 - 03.2021
- Collaborated with teammates and coaches to build relationships and create cohesive team environment.
- Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
- Skilled at working independently and collaboratively in team environment.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Trained extensively 35 hours per week for upcoming competitions to perform at top-level
Education
No Degree - Accounting And Finance
Houston Community College
Katy, TX05.2025
High School Diploma -
Foster High School
Richmond, TX10.2021
Skills
- MS Office
- Customer Service
- Troubleshooting
- Problem-Solving Skills
- Appointment scheduling
- Data Collection
- Programming
- Time Management
- Multi-line phone systems
- Schedule management
- Interpersonal Skills
- Great Communication
- Product and Service Sales
- Cash Handling
- Night and Safe Deposit Procedures
Languages
Persian
Native or Bilingual
Turkish
Full Professional
dari
Full Professional
English
Full Professional
Timeline
Front End Supervisor
Ross Dress For Less
01.2022 - 10.2023
Medical receptionist
Houston Methodist
04.2021 - 01.2022
Designated Hitter
Walgreen Boots Alliance
08.2019 - 03.2021
No Degree - Accounting And Finance
Houston Community College
High School Diploma -
Foster High School
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