Masyn MacDonald
Lawton,MI
Summary
At Biggby, I excelled as a Barista, enhancing customer satisfaction by mastering menu items and quickly worked through tasks, this showcased my exceptional customer service and POS system proficiency. My friendly demeanor and ability to thrive in team settings contributed to a positive, efficient work environment, demonstrating my commitment to performance improvement and cleanliness.
Overview
2
2
years of professional experience
Work History
Barista
Biggby
09.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Used point of sale (POS) system to accurately enter orders and process payments.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Education
High School Deploma -
Homeschool
Kalamazoo, MISkills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Multitasking
- Cleanliness
- Exceptional customer service
- POS Systems
- Menu Memorization
- Performance Improvement
Timeline
Barista
Biggby
09.2022 - Current
High School Deploma -
Homeschool