Matalyn Longtain
Longview,WA
Summary
Client focused sales professional with 5+ years across hospitality and esthetics, blending consultative selling with exceptional service to drive revenue and retention. Licensed Master Esthetician skilled in educating customers, recommending solutions, and upselling add-ons, packages, and retail to meet daily targets. Thrive in high-volume settings with proper POS training, inventory support, and coordination of promotions and events to generate leads and rebooking. Recognized for relationship building, communication skills, negotiation and closing deals, problem solving, managing and running a successful business. Ready to contribute to a growth oriented sales team.
Overview
7
7
years of professional experience
Work History
Licensed Esthetician - Sales
Glow Advanced Esthetics
02.2022 - Current
- Conduct skin consultations, customize treatment plans, and deliver services such as facials, peels, waxing, and brow shaping.
- Educate clients on home‑care regimens, recommend products and packages to drive retail sales and rebooking.
- Build relationships through follow‑up, resulting in strong client retention and recurring appointments.
- Maintain strict sanitation and safety standards, ensure treatment rooms and tools meet state board requirements.Manage scheduling, POS checkout, and retail/backbar inventory to support smooth daily operations.
- Collaborate on seasonal promotions and events to generate new bookings and upsell add‑ons.
Waitress
PNW Meatheads
08.2021 - 01.2023
- Managed multi-table sections, greeting guests, taking orders, and delivering food and beverages promptly.
- Coordinated with peers, kitchen, and bar to prioritize tickets and ensure order accuracy.
- Handled to-go, third-party delivery, and curbside orders during peak periods.
- Recommended appetizers, sides, and beverages to boost check averages.
- Operated POS, handled cash and credit cards, as well as completed opening and closing side work.
- Assisted with training new servers and maintained front of house cleanliness standards.
Waitress
Longview Country Club
06.2019 - 09.2019
- Upheld service standards, safety, and cleanliness while resolving member concerns professionally.
- Provided attentive table service in a private club setting, greeting members, taking orders, and delivering food and beverages.
- Presented specials, suggested pairings, and processed cash and credit payments via POS.
- Managed multiple tables, prioritized requests, and coordinated with kitchen and bar to ensure timely service.
- Maintained dining room readiness, including side work, station setup, and closing duties, supported banquets/events as needed.
Education
Southwest Washington Esthetics Institute -
Trade School
Longview, WA01.2022
Mark Morris Highschool -
High School Diploma
Longview, WA06.2020
Skills
Relationship Building
Time Management
Data Analysis
Negotiation & Closing
Product Knowledge
Adaptability
Prospecting & Lead Generation
Communication Skills
Timeline
Licensed Esthetician - Sales
Glow Advanced Esthetics
02.2022 - Current
Waitress
PNW Meatheads
08.2021 - 01.2023
Waitress
Longview Country Club
06.2019 - 09.2019
Southwest Washington Esthetics Institute -
Trade School
Mark Morris Highschool -
High School Diploma