Motivated professional with a background in customer service and engineering. Known for rapid learning and effective multitasking, with a commitment to improving processes and ensuring customer satisfaction in fast-paced environments.
Work History
Intern
3 Months
EMTS.LLC | 05.2026 - 08.2026
Developed skills applicable to real-world scenarios working within a specific industry, applying learned concepts directly into relevant work situations.
Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Observed packing operations to verify conformance to specifications.
Barista
6 Months
Dierbergs | 07.2023 - 01.2024
Maintained cleanliness of work area, equipment, and customer seating for optimal experience.
Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.
Assisted in inventory management by restocking supplies and tracking product levels.
Collaborated with team members to ensure smooth operations during peak hours.
Learned new beverage recipes quickly to enhance menu offerings and customer satisfaction.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
Bachelor of Science - Mechanical Engineering
Missouri University of Science And Technology | Rolla, MO
3.7 GPA
Extracurricular Activities: Member of Club Volleyball & Multi-rotor Design Team
Emerald Vanguard Scholarship Recipient
Relevant Coursework: ME1720 Project Lead
Bachelor of Science - Mechanical Engineering
Saint Louis University | Saint Louis, MO | 05-2029
3.7 GPA
Extracurricular Activities: Member of Club Volleyball
Filipino Student Organization Member
Asian American Association Member
High School Diploma
Parkway North Highschool | Saint Louis, MO | 05-2025