Matasha Jones-Torres
Huntington
Summary
Highly skilled Warehouse Manager with background in overseeing all aspects of warehouse operations, from inventory management to shipping logistics. Possess strong leadership skills and ability to optimize operational efficiency. Demonstrated success in implementing process improvements that enhance productivity and reduce costs. Known for fostering teamwork and maintaining high levels of employee morale.
Purpose-driven warehouse manager with several years of experience supervising operations. Expert in consistently fulfilling orders on time through outstanding hiring, training and resource management. Personable communicator with strengths in providing useful and constructive employee evaluations to increase efficiency and support employee confidence.
Overview
23
23
years of professional experience
Work History
Shipping and Receiving Warehouse Manager
Seatex LLC
Rosenberg
10.2020 - 05.2025
- Communicated regularly with other departments regarding supply chain activities.
- Drafted policies related to storage space utilization and distribution operations.
- Developed strategies to optimize workflow processes in order to maximize productivity.
- Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Utilized inventory management software to track stock levels and maintain accurate records.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Conducted periodic audits of the warehouse environment to identify any potential hazards or risks.
- Conducted regular audits of warehouse operations to identify areas of improvement.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Operated forklifts to fill or empty overhead spaces.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Generated warehouse shipping documents, packing lists and invoices.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
- Implemented bar coding system to identify location and quantities of requested items.
- Created and enforced policies and procedures for entire logistics team.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
Operations Manager
Design Fab
Lufkin
06.2019 - 05.2020
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Structured HR consulting services to support clients during organizational developments and changes.
- Mitigated business risks by working closely with staff members and assessing performance.
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented successful business strategies to increase revenue and target new markets.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Monitored progress by establishing plans, budgets and measuring results.
- Implemented campaigns and promotions to help with developing goods and services.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Assistant Manager
Murphy Oil USA
Lufkin
10.2002 - 04.2008
- Managed customer service inquiries and complaints in a timely manner.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Conducted price checks for special orders or discounts as requested by customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
Education
High School Diploma -
Huntington ISD
Huntington, TX02-1996
Skills
- Inventory management
- Shipping operations
- Receiving processes
- Workflow optimization
- Safety procedures
- Employee training
- Team leadership
- Performance monitoring
- Audit procedures
- Forklift operation
- Inventory and stocking
- Order picking and processing
- Shipping and receiving
- Warehouse operations
- Problem-solving
- Warehouse auditing
- Goal setting
- Hiring and training
- Staff supervision
- Employee safety
- Employee team supervision
- Operations management
- Employee scheduling
- Verbal and written communication
Timeline
Shipping and Receiving Warehouse Manager
Seatex LLC
10.2020 - 05.2025
Operations Manager
Design Fab
06.2019 - 05.2020
Assistant Manager
Murphy Oil USA
10.2002 - 04.2008
High School Diploma -
Huntington ISD