MaTasha Love
Houston,TX
Summary
Upbeat, empathetic, and detail-oriented individual with a passion for supporting mental health and wellness. Strong foundation in psychology and skills in patient assessment and care planning. Dedication to improving patient outcomes through compassionate and effective care coordination. Developed strong patient assessment and care coordination skills in a behavioral health environment. Seeking to transition into a new field. Expertise in creating effective care plans and collaborating with multidisciplinary teams. Committed to applying these skills to improve outcomes in any future role.
Overview
8
8
years of professional experience
Work History
Direct Care
Southall Heritage Group Home
10.2024 - Current
- Providing direct care and support to individuals with disabilities or special needs, including assistance with daily living activities such as bathing, dressing, and eating
- Administering medication as prescribed and monitoring for side effects or adverse reactions, ensuring the health and safety of residents
- Conducting groups according to facility guidelines
- Assessing escalating client behaviors and responding in a timely manner
- Ensuring all documentation and designated duties are completed prior to the end of shift
- Complete weekly and monthly reports and audits
- Provided direct care to patients by assessing, diagnosing and treating illnesses.
- Ensured compliance with all local, state, and federal regulations related to the provision of direct care services.
- Continuously expanded professional knowledge base through participation in training workshops, seminars related to direct care assistance best practices.
- Actively participated in staff meetings to share insights from direct care experiences that contributed to improved program outcomes for residents.
- Worked as fill-in direct care staff in homes.
Behavioral Health Care Coordinator
Greenbrook TMS Neuro Health Centers
11.2022 - 08.2024
- Coordinated seamless patient care by administering TMS and Spravato Ketamine treatments with strict adherence to clinical protocols
- Conducted meticulous audits of REMS, DEA, and MED logs to ensure regulatory compliance
- Collaborated with the Regional Director to implement behavioral health initiatives and efficiently managed scheduling and medication orders
- Administered treatments in accordance with clinical guidelines, utilizing psychiatric rating scales for patient assessment
- Proactively addressed patient concerns, maintaining accurate treatment records for informed decision-making
- Advocated for patients'' needs within the healthcare system, ensuring access to appropriate services and supports.
- Increased access to mental health services through effective case management and resource allocation.
- Supported families during challenging times by offering empathy, guidance, and practical assistance navigating the mental health system.
- Conducted psychoeducational presentations on topics related to mental health awareness, prevention strategies, and available resources in the community.
- Enhanced staff knowledge of behavioral health issues by providing training on relevant topics such as trauma-informed care or crisis intervention techniques.
Special Education Aide
Fort Bend Independent School District
03.2022 - 11.2022
- Conducted data analysis, documenting emotional and academic progress in collaboration with educators
- Adhered to stringent confidentiality protocols to protect student privacy and sensitive data
- Assisted teachers with instructional material preparation and curriculum implementation
- Implemented effective behavioral strategies, including positive reinforcement and de-escalation tactics
- Fostered strong interpersonal connections with students, fostering a nurturing and encouraging learning atmosphere
- Led small group instruction sessions tailored specifically to address diverse learning needs within the classroom population.
- Provided one-on-one support to students with physical, emotional, or behavioral challenges during classroom activities.
- Maintained detailed records of student progress, attendance, and behavior for use in evaluations and reports.
- Assisted in the development of functional life skills for students with intellectual and developmental disabilities.
- Documented student progress, obstacles and academic milestones for parents and faculty.
- Maintained a safe, clean, and orderly classroom environment conducive to learning by enforcing rules and expectations consistently.
- Improved student comprehension by employing various teaching methods and adapting to individual learning needs.
- Participated in professional development opportunities focused on special education best practices to enhance job-related knowledge and skills.
- Managed crisis situations effectively while maintaining a calm demeanor that minimized distractions from the educational process.
- Assisted in the planning and execution of field trips, school events, and extracurricular activities that enriched student experiences outside of the traditional classroom setting.
- Assisted instructor with lesson plan delivery and curriculum development.
- Enhanced classroom management through effective communication and implementation of behavior modification strategies.
- Assessed student needs and reported to instructor.
- Monitored student progress regularly, documenting performance and providing feedback to both students and parents.
- Supported teacher in development of individual learning strategies.
Behavioral Health Care Coordinator
Harris County Health Center
12.2019 - 03.2022
- Implemented marketing strategies and networking events to enhance awareness and boost referrals
- Fostered relationships with referral sources, screened referrals for optimal service alignment
- Conducted clinical assessments, monitored treatment progress
- Provided clear guidance to patients on treatments
- Offered comprehensive training on mental health and medication adherence
- Ensured services met eligibility and regulatory standards
- Increased access to mental health services through effective case management and resource allocation.
- Developed strong relationships with community organizations, expanding options for referrals and support services.
- Enhanced patient outcomes by developing and implementing comprehensive behavioral health care plans.
- Maintained strict confidentiality in accordance with HIPAA and ethical guidelines, fostering trust between patients and care coordinator.
Mental Health Specialist
Menninger Clinic
05.2017 - 12.2019
- Provided direct patient care and assisted with daily living activities according to care plans
- Conducted targeted data collection to evaluate individual capabilities
- Facilitated educational, social, and recreational activities for patients
- Ensured a supportive environment for therapeutic progress
- Offered insights to the interdisciplinary team and participated in committee work
- Contributed to policy development and screened incoming referrals to cultivate referral sources
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
Education
Master of Science - Psychology
Southern New Hampshire University
Manchester, NH12.2025
Bachelor of Science - Health and Behavioral minors Communication
University of Houston- Downtown
Houston, TX12.2019
Associate of Applied Science - Life Science
San Jacinto College
Houston, TX05.2017
Skills
- Electronic medical record keeping
- Salesforce
- Athena
- EPIC
- EMR
- AMD software
- Clinical health assessments
- Treatment plan adherence
- Hands on patient care
- Conflict resolution
- SAMA trained
- Direct care staff oversight
- Client direct care
- Direct care
- Coordinating direct care
- Direct care aide (DCA)
Timeline
Direct Care
Southall Heritage Group Home
10.2024 - Current
Behavioral Health Care Coordinator
Greenbrook TMS Neuro Health Centers
11.2022 - 08.2024
Special Education Aide
Fort Bend Independent School District
03.2022 - 11.2022
Behavioral Health Care Coordinator
Harris County Health Center
12.2019 - 03.2022
Mental Health Specialist
Menninger Clinic
05.2017 - 12.2019
Master of Science - Psychology
Southern New Hampshire University
Bachelor of Science - Health and Behavioral minors Communication
University of Houston- Downtown
Associate of Applied Science - Life Science
San Jacinto College
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