Matawia K. Pressley
Baltimore,MD
Summary
With a robust background at the Baltimore City Department of Social Services, I excel in project management and strong communication, ensuring policy compliance and enhancing service delivery. My achievements include leading teams to improve economic self-sufficiency among clients and developing training programs, showcasing my ability to blend technical expertise with impactful leadership.
Overview
39
39
years of professional experience
Work History
Family Investment Specialist IV
Baltimore City Department of Social Services
Baltimore, USA
03.2020 - Current
- Function as lead work to various units of FIS/I and FIS/II's
- Provide guidance and policy clarification
- Complete complex cases requiring special handling
- Ensure applications; redeterminations and interim changes are completed timely
- Transfer cases to other jurisdictions
- Resolve customer complaints and approve financial transactions for case workers
- Train employees and assign and review work
- Attend unit and all staff meetings
- Complete Special assignments IAR Reports on customers who received TDAP benefits, and complete Deletions and Accretions
- Assessed family income and resources to determine eligibility for services.
- Developed and implemented plans to help families achieve economic self-sufficiency.
- Advised clients on budgeting, credit management, job search techniques, educational opportunities, and other assistance programs.
- Participated in regular team meetings to discuss cases and coordinate service delivery efforts.
Family Investment Specialist IV
Baltimore City Department of Social Services
Baltimore, USA
01.2018 - 03.2020
- Payment Accuracy Reviewer: Review family Investment case records for accuracy and compliance with Temporary Disability Assistance; Temporary Cash Assistance and Medical Assistance
- Review program requirements for errors and procedural issues defined by the Pyramid Pre Review System
- Applies program policy to make corrections on cases; send notices to request mandatory missing documentations
- Establish and maintain tracking logs of all cases needing corrections
- Timely and accurately complete other duties as assigned by unit supervisor
Family Investment II
Baltimore City Department of Social Services
Baltimore, USA
12.2010 - 01.2018
- Determine eligibility of applicants for public assistance programs
- Complete six month and yearly reviews for continued eligibility
- Team Leader in New Sails Unit Helping to showing customers how to apply for benefits online
Program development & Planning
Maryland Department of Juvenile Service
Baltimore, USA
09.2012 - 05.2013
- Assist with Implementing Program SOP's
Benefit Technical Examiner
Social Security Administration
Woodlawn, USA
07.2006 - 04.2008
- Successfully completed a six-month on-the-job training that provided knowledge governing the process of post-adjudication action, entitlement, and non-entitlement to benefits, and continuing entitlement to benefits
- Manage and complete disability cases for beneficiaries in a timely manner
- Maintain and produce written work that is clear and organized
Intermittent Claim Examiner
Department of Labor, Licensing & Regulation
Baltimore, USA
03.2005 - 01.2006
- Adjudicate unemployment claims through fact finding to determine eligibility for benefits
- Explain requirements based on Maryland Unemployment Insurance Law
- Explain appeal rights to claimants and employers and refer disputed claims for Predetermination hearings
Assistant Housing Manager
Housing Authority of Baltimore City
Baltimore, USA
07.1994 - 12.2003
- Calculate family income based on current Federal Laws, for low-income housing
- Manage rental properties within HUD guidelines; submit annual statistical data to HUD Authorities for operational budgets; provided supervisory support in accounting and maintenance operations
- Process court documents needed to obtain possession of properties
Financial Clerk II / Part-time
Motor Vehicle Administration
Glen Burnie, USA
05.1996 - 02.1998
- Reviewed cases for insurance compliance division; establish payment agreements on insurance violations
- Update files on payment and account balances and respond to customer inquiries
Probation Specialist
Maryland Department of Public Safety and Corrections
Baltimore, USA
04.1988 - 07.1994
- Supervise DWI offenders referred by Maryland Courts
- Provided reports on compliance and noncompliance to referring judges and submit monthly reports on status of current case load
Administrative Secretary
Glass Mental Health Centers Inc.
Baltimore, USA
01.1986 - 04.1988
- Perform secretarial and receptionist duties
- Complete patient registration and prescreening and follow up on referrals and discharges
Education
M.S. - Human Service Administration
University of Baltimore
Baltimore, MD01.2013
B.S. - Business Administration
University of Baltimore
Baltimore, MD01.1993
A.A. - General Studies/Concentration in Paralegal
Villa Julie College
Stevenson, MD01.1985
Skills
- Project Management
- Team Lesson
- Program Development
- Strong Communication
- record keeping
- presentation/training
Contact
(410) 486-3758, (443) 915-5005
Specializedtraining
09/2012 to 05/2013, Program development & Planning, Maryland Department of Juvenile Service, Baltimore, MD, Assist with Implementing Program SOP's
Timeline
Family Investment Specialist IV
Baltimore City Department of Social Services
03.2020 - Current
Family Investment Specialist IV
Baltimore City Department of Social Services
01.2018 - 03.2020
Program development & Planning
Maryland Department of Juvenile Service
09.2012 - 05.2013
Family Investment II
Baltimore City Department of Social Services
12.2010 - 01.2018
Benefit Technical Examiner
Social Security Administration
07.2006 - 04.2008
Intermittent Claim Examiner
Department of Labor, Licensing & Regulation
03.2005 - 01.2006
Financial Clerk II / Part-time
Motor Vehicle Administration
05.1996 - 02.1998
Assistant Housing Manager
Housing Authority of Baltimore City
07.1994 - 12.2003
Probation Specialist
Maryland Department of Public Safety and Corrections
04.1988 - 07.1994
Administrative Secretary
Glass Mental Health Centers Inc.
01.1986 - 04.1988
M.S. - Human Service Administration
University of Baltimore
B.S. - Business Administration
University of Baltimore
A.A. - General Studies/Concentration in Paralegal
Villa Julie College
Similar Profiles
Jasmin L. ShawJasmin L. Shaw
Family Service Caseworker at Baltimore City Department Of Social ServicesFamily Service Caseworker at Baltimore City Department Of Social Services
JaNese James-JonesJaNese James-Jones
Family Investment Specialist Supervisor I at Baltimore City Department Of Social ServicesFamily Investment Specialist Supervisor I at Baltimore City Department Of Social Services
Regina JoelRegina Joel
Human Resources Specialist at Department of Behavioral HealthHuman Resources Specialist at Department of Behavioral Health