Mateash Davis
Newport News,VA
Summary
Dedicated Human Services professional with a strong background in healthcare and public health. Proven expertise in health education and community outreach, demonstrated through successful program implementation. Recognized for adaptability, exceptional interpersonal skills, and a strong work ethic. Eager to embrace new challenges that expand horizons and enhance community well-being.
Overview
21
21
years of professional experience
Work History
Market Coordinator/ Program Support Specialist
Thrive Peninsula
Newport News, Virginia
01.2026 - 06.2026
- Oversaw general operations during Tuesday and Thursday Night THRIVE, ensuring safety, cleanliness, and compliance with employer policies through effective floor supervision and management of opening/closing procedures
- Coordinated volunteer schedules, sign-ins, and orientation materials to facilitate smooth onboarding and engagement of new volunteers
- Trained new volunteers on Market policies, procedures, and service standards
- Screened clients for financial services programs
- Coordinated with selected applicants to obtain additional documentation needed to support cases
- Responded to client questions regarding application and case status
- Managed delivery volunteers, securing substitutes and providing training to maintain service quality and reliability
- Received and screened requests from clients requesting home and grocery delivery
- Phone support; returning voicemails, receiving calls, providing referrals and scheduling appointments
- Providing tours to visitors, partners, and stakeholders
Disease Mitigation Specialist/Contractor
Virginia Department of Health
Newport News, VA
11.2022 - 03.2025
- Provided setting-specific subject matter expertise on interventions to reduce the transmission of respiratory diseases in high-risk settings.
- Designed and implemented outreach strategies to educate the community about respiratory diseases.
- Content creator for "Healthy Child, Healthy Community"
- Completed 420 presentations geared towards educating PreK-5th grade students about germs and hygiene etiquette to mitigate the spread of flu, COVID, and RSV. Presented to over nine thousand children in Hampton Roads.
- Completed investigations and gathered data on individuals with reported communicable diseases, as assigned by the Sr. Epidemiologist.
- Provided VDII/CDC-approved respiratory disease guidance and materials to individuals at community functions and vaccine clinics
Case Investigator/COVID-19 Contact Tracer
Virginia Department of Health
Newport News, VA
10.2020 - 11.2022
- Interviewing, assessment, and data collection.
- Called newly diagnosed cases to collect data on symptoms, exposures, and contacts during infectious periods, facilitating timely public health responses.
- Communicated with cases in a professional and empathetic manner, assuring them of the confidentiality of the information collected, and explaining how the contact information will be utilized.
- Collected and recorded information into the statewide database and assured the accuracy of the data.
- Provided cases with health education and approved information about state isolation procedures.
- Alerted epidemiologists by creating suggested exposures if the case is associated with a congregate, or other high-risk setting, that requires additional public health investigation or intervention.
- Assessed cases for needs and provided referrals to needed resources to assure successful isolation.
- Collaborated with case investigators, epidemiologists, care resource coordinators, and health professionals to enhance strategies for reducing COVID-19 transmission.
- Conducted over two-thousand telephone-based and in-person interviews with affected individuals and families.
- Successfully obtained and documented relevant information into SARA Alert system including: symptoms, test dates, sites, vaccination information, risk factors and underlying medical conditions.
- Collected and maintained vital data to assure accurate case numbers associated with outbreak and to identify the most vulnerable demographics.
- Assessed affected individuals, identified barriers and coordinated referrals for testing, healthcare and other support services, conducted follow-ups.
- Designed and implemented a resource referral guide for Hampton and Peninsula Health Departments' COVID response teams, improving access to essential support for individuals during quarantine and isolation.
Registered Medical Assistant
TPMG Lung & Sleep Specialist
Newport News, VA
11.2014 - 11.2020
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Promoted continuity of care by completing exceptional oral and written communication regarding the patient status to fellow caregivers.
- Completed and submitted clinical documentation with use of electronic medical records in accordance with agency and HIPAA guidelines.
- Worked in collaboration with the Physicians and healthcare team to support functions for diagnostic and technical treatment procedures.
- Triaged patients for providers and provided resources and referrals for continuity of care.
- Completed at home sleep studies, and Oxygen titrations to diagnose patients with Sleep Apnea and qualify them for PAP and/or Oxygen.
- Completed Prior Authorizations with multiple insurance companies for patient continuity of care and treatments.
Human Services Intern
THRIVE Peninsula
Newport News, VA
01.2019 - 04.2019
- Collected income, asset, and financial information to assess eligibility for programs, ensuring compliance with guidelines.
- Knowledge of intake procedures, social history development and interviewing techniques.
- Knowledge of community resources, including relevant public and private organizations.
- Established rapport and maintained effective relationships with clients, staff and volunteers.
- Conducted interviews and assessments of applicants to verify eligibility for public assistance, enhancing accuracy of program enrollment.
- Conducted assessments of family strengths, needs, and barriers.
- Maintained confidential client documentation to prevent data compromise and comply with HIPAA regulations.
- Maintained qualitative and quantitative data for program analysis and grant purposes.
- Administered exit surveys to evaluate program outcomes and identify areas for enhancing client services.
Direct Support Specialist Supervisor
John F. Murphy Homes, LLC.
Lewiston, ME
08.2005 - 01.2013
- Successfully supervised six new staff members while they administered medications and activities of daily living with clients served.
- Collaborated with patients and families to create tailored meal and rehabilitation plans, enhancing long-term wellness.
- Facilitated communication between doctors and clients regarding care plans and health changes, ensuring effective social integration.
- Developed and updated household operations manuals outlining staff expectations, confidentiality standards, and medication protocols.
- Kept detailed records of client care, progress, medication administration and changes in health or other conditions.
Education
Bachelor of Arts - Human Services
Saint Leo University
Newport News, VA06-2019
Associate of Applied Science - Medical
Kaplan University
Lewiston, MECertified Nurses Aid -
Westover Job Corps Center
Chicopee, MASkills
- Excellent customer service skills
- Communication support services
- Adaptability in fast-paced environments
- Judgment and problem-solving
- Detail-oriented organization
- Team collaboration
- Microsoft Office proficiency
- Data management and QA
- Ability to handle sensitive and confidential information with discretion
- Risk management education
- Communication skills
References
References available upon request.
Accomplishments
- United States Navy Veteran
- Dean's List Kaplan University
- Community Services Appreciation Award for Participation in Feeding 5000
- Certificate of Appreciation from Saunders Elementary School, Germ & Hygiene Presentations PreK-5 grade
- Top Performer, Advanced Level Non-Abusive Psychological & Physical Intervention
Timeline
Market Coordinator/ Program Support Specialist
Thrive Peninsula
01.2026 - 06.2026
Disease Mitigation Specialist/Contractor
Virginia Department of Health
11.2022 - 03.2025
Case Investigator/COVID-19 Contact Tracer
Virginia Department of Health
10.2020 - 11.2022
Human Services Intern
THRIVE Peninsula
01.2019 - 04.2019
Registered Medical Assistant
TPMG Lung & Sleep Specialist
11.2014 - 11.2020
Direct Support Specialist Supervisor
John F. Murphy Homes, LLC.
08.2005 - 01.2013
Bachelor of Arts - Human Services
Saint Leo University
Associate of Applied Science - Medical
Kaplan University
Certified Nurses Aid -
Westover Job Corps Center