Mateen Rasool
Project Manager| Microsoft Dynamics 365 I Microsoft Dynamics Finance And Operation I AI & Leadership
Doha,Qatar
Summary
Seasoned IT Project Manager lends unique oversight for critical info technology programs. A resourceful, tech-savvy approach honed over more than 15 years toward handling complex hardware and software installations. Offers insight into IT equipment planning, installation, troubleshooting and maintenance. Provides expert navigation to avoid risk associated with cost, allocation, and technical considerations.
Experienced Microsoft Dynamics 365 specialist with over 10 years of expertise in designing, implementing, and supporting Dynamics AX, 365 Finance and Operation, and Customer Services solutions across finance, supply chain, and project management/accounting modules. Proven ability to streamline business processes, enhance operational efficiency, and deliver seamless ERP solutions. Skilled in end-to-end project delivery, team collaboration, and stakeholder management in large organizations.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
11
11
Certificates
Work History
Senior Managing Consultant
Techvista Systems
11.2020 - Current
- As a Technical Project Manager for the Qatar & Middle East region at Techvista Systems, I was responsible for overseeing all aspects of project management, from planning and execution to budgeting and resource allocation.
- I worked closely with cross-functional teams to ensure successful project delivery and client satisfaction.
- Evaluated the financial health of client companies by analyzing balance sheets, income statements, cash flow statements, and other key financial metrics.
- Optimized supply chain operations by identifying inefficiencies and implementing best practices for inventory management.
- Led cross-functional teams to deliver successful projects on time and within budget.
- Advised senior executives on corporate strategy development, contributing to long-term growth plans.
- Led process improvement initiatives, utilizing Lean Six Sigma methodologies to enhance operational performance.
- Streamlined business processes for improved efficiency and reduced operational costs.
- Following are the details of my projects.
IT Project Manager
Qatar Tourism
Qatar, Doha
01.2022 - Current
- Spearheaded the end-to-end delivery of a multi-year digital transformation initiative, focusing on automating business processes. Led end-to-end implementation of Dynamics 365 solutions for finance, supply chain, and project management/accounting modules, driving alignment with business goals. Modernizing the legacy CRM application, upgrading to Dynamics 365 CE, and integrating AI-driven analytics solutions.
- Managed cross-functional teams (developers, data scientists, architects) in the development of cloud-native applications, reducing operational costs by 30%.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Led the deployment of AI/ML models and data warehousing to enhance customer insights, enabling predictive analytics that improved operational accuracy in Qatar Tourism.
- Oversaw the migration of critical applications to the cloud, ensuring scalability, performance, and security while reducing on-premises infrastructure costs by 100%.
- I collaborated with executive leadership to align digital transformation goals with business strategy, ensuring stakeholder buy-in and a smooth transition across all departments.
- Oversee end-to-end software development projects, ensuring adherence to agile methodologies and DevOps practices to deliver scalable, secure, and high-performing applications.
Technical Project Manager
United Development Company
Qatra, Doha
11.2021 - 01.2022
- At United Development Company (UDC), a leading Qatari public shareholding company responsible for major real estate developments, the objective was to modernize property management, retail operations, and customer service through the implementation of Microsoft Dynamics 365 CE, Field Services, and Power Platform solutions.
- Worked closely with finance departments to deploy and optimize Dynamics 365 Finance module, ensuring compliance with financial reporting standards, and improving financial controls.
- This strategic project aimed to optimize property management, improve tenant and customer interactions, and automate service workflows to enhance overall operational efficiency and customer satisfaction.
- As the project lead, I oversaw the entire lifecycle of this implementation, ensuring that Dynamics 365 Finance and Operations, Customer Services, and Field Services were tailored to meet one of the UDC's business unit needs. Power Platform tools were deployed to automate processes and provide real-time data insights across property management, retail, and customer service operations.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
Technical Project Manager
Trafalgar
Kuwait
03.2021 - 01.2022
- At Trafalgar, a leading retail brand in Kuwait specializing in luxury goods, the company sought to modernize and streamline its operations through the implementation of Microsoft Dynamics 365 Finance and Optation for Retail and Microsoft's Power Platform.
- The project aimed to enhance business processes across finance, inventory management, customer relationship management (CRM), and retail operations while integrating automation and advanced analytics to improve overall performance.
- As the Technical Project Manager, I was responsible for overseeing the implementation of Dynamics 365 ERP tailored for the retail sector, along with leveraging Power Platform tools (Power Apps, Power Automate, and Power BI) to optimize processes and enable data-driven decision-making across the organization.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
Technical Project Manager
Qatar Chamber of Commerce QCCI
Qatar, Doha
11.2020 - 03.2021
- The Qatar Chamber of Commerce and Industry (QCCI) embarked on a major upgrade of its enterprise resource planning (ERP) system to Microsoft Dynamics 365 Finance and Operations. The aim is to enhance operational efficiency, improve user experience, and streamline core business processes across finance, supply chain, and human resources (HR).
- As the Technical Project Manager, I was responsible for leading the end-to-end delivery of this large-scale ERP upgrade, ensuring seamless integration of the new Dynamics 365 system while minimizing disruption to ongoing business activities.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
Technical Project Manager
Aqaba Water
12.2020 - 01.2021
- The Aqaba Water Company sought to modernize and optimize its operations by implementing a tailored Microsoft Dynamics Finance and Operations CRM system that would enhance its business processes across customer service, financial management, and operational performance.
- The primary goal was to address Aqaba Water's specific business needs, ensure seamless integration of various departments, and provide a scalable platform for future growth.
- I followed a structured waterfall methodology for the planning and initial development phases, ensuring detailed requirements gathering and comprehensive solution design.
- Simultaneously, DevOps practices were adopted to ensure rapid, iterative deployment, and continuous optimization, resulting in a dynamic, high-quality user experience.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
Technical Project Manager
Elan
11.2020 - 01.2021
- At ELAN Group, a prominent media and entertainment company in Qatar, the goal was to leverage Microsoft's Power Platform to automate processes, streamline operations, and enhance data-driven decision-making across various departments, including marketing, finance, operations, and human resources.
- The initiative aimed to reduce manual workflows, increase efficiency, and provide real-time data insights that would support ELAN's growth and innovation strategy.
- As the Technical Project Manager, I was tasked with leading the end-to-end implementation of Microsoft Power Platform solutions, which included Power Apps, Power Automate, and Power BI.
- My responsibilities included managing the technical development, overseeing the project lifecycle, and ensuring the successful adoption and integration of the Power Platform across the organization.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Collaborated closely with cross-functional teams to ensure seamless communication and information sharing throughout project lifecycles.
Chief Information Officer
Ajmir Foods
02.2015 - 02.2019
- As the Chief Information Officer at Ajmir Foods Group of Companies in Pakistan from 2015 to 2019, I was responsible for overseeing the company's technology systems and strategies, as well as the digital transformation of all business units of the company.
- During my tenure, I implemented innovative solutions using Microsoft Dynamics AX 2012 for finance, manufacturing, supply chain, and retail operations that streamlined processes and increased efficiency, ultimately contributing to the company's growth and success.
- My role also involved collaborating with cross-functional teams to align technology initiatives with business goals.
- Enhanced cybersecurity measures by conducting risk assessments and implementing security protocols.
- Evaluated emerging technologies to identify potential competitive advantages for adoption within the company's strategic roadmap.
- Devised and wrote corporate technology procedures, modifying security policies for each worker level.
- Led digital transformation initiatives to modernize business processes and improve overall efficiency.
- Developed high-performing teams through effective recruitment, training, and performance management strategies.
- Bolstered network infrastructure resilience with redundant systems design, ensuring seamless uptime for mission-critical applications.
- Promoted organizational transparency concerning IT strategy, budget allocation, project progress updates, and performance metrics.
- Established a culture of continuous improvement within the IT department through regular performance evaluations and skill development opportunities.
Chief Technical Officer
Mansha Brothers
09.2011 - 01.2015
- As the Chief Technical Officer at Mansha Brothers in Pakistan from 2011 to 2015, I was responsible for overseeing all technical operations and strategies for the company.
- This included managing a team of engineers and technicians, developing and implementing new technologies, and ensuring the smooth functioning of all technical systems.
- Mentored technical teams, fostering a culture of continuous learning and professional development within the organization.
- Developed strategic technology roadmaps, aligning business objectives with innovative solutions to drive growth in competitive markets.
- Implemented robust disaster recovery strategies, safeguarding critical business data and minimizing downtime during system outages.
- Established rigorous quality assurance protocols for software releases, minimizing defects and ensuring optimal user experiences.
- Spearheaded cybersecurity initiatives to protect sensitive information assets from malicious attacks or unauthorized access attempts by external parties.
- Reduced product delivery times by optimizing project management workflows and cross-functional collaboration.
- Drove revenue growth through the development of innovative new products that met customer needs while maintaining a focus on cost-efficiency and scalability.
- Streamlined IT infrastructure management by consolidating disparate systems into a cohesive enterprise architecture framework.
- Improved software development processes by implementing agile methodologies and streamlining team communication.
Manager IT & ERP
Zaffar Brother
03.2009 - 08.2011
- As the Manager of IT & ERP at Zaffar Brothers, a leading company in Pakistan, I was responsible for managing the organization's entire IT infrastructure and ensuring the successful deployment and optimization of the Microsoft Dynamics AX 2009 system.
- My role involved not only maintaining the technological backbone of the company, but also driving strategic initiatives that optimized business processes, improved system integration, and supported overall operational efficiency.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
Assistant System Analyst ERP
Pakistan Steel Mill
06.2007 - 03.2009
- During my tenure as an Assistant System Analyst ERP at Pakistan Steel Mill, I played a key role in the successful implementation and maintenance of the company's ERP systems.
- My responsibilities encompassed a broad range of activities aimed at optimizing business processes and enhancing system functionality to support the organization's operational goals.
- Ensured data integrity by developing and implementing comprehensive backup and recovery strategies.
- Conducted regular performance assessments of existing systems, recommending upgrades when necessary for optimal functionality.
- Conducted root cause analyses of recurring issues, implementing long-term solutions that reduced overall incident rates.
- Streamlined data analysis processes for enhanced decision-making capabilities within the organization.
- Provided technical support to users, promptly addressing issues and ensuring minimal disruption to daily operations.
- Prepared flow charts, models and procedures and conducted feasibility studies to design possible system solutions.
Assistant Network Engineer
Tabani Corporation - Aero Asia
09.2005 - 12.2006
- As a Network Engineer at Tabani Corporation - Aero Asia, I was tasked with designing, implementing, and maintaining network solutions critical to the company's aviation operations.
- My role involved ensuring the robustness and efficiency of network infrastructure, with a strong focus on network protocols, security measures, and troubleshooting.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Managed multiple projects simultaneously while maintaining strict deadlines and adhering to budget constraints.
Education
BCS Computer Science - Software Engineering
University of Sindh
Hyderabad, Pakistan 01.2002 - 04.2006
Skills
Project Management (Waterfall & Agile)
Languages
English
Urdu
Punjabi
Accomplishments
- Successfully delivered over 20 projects, enhancing client satisfaction by 30%.
- Implemented a new project management framework that reduced project delivery time by 15%.
- Migrated critical applications to the cloud, reducing on-premises infrastructure costs by 100%.
- Enhanced customer insights through AI-driven analytics, improving operational accuracy by 25%.
- Optimized multiple industries processes, increasing efficiency by 20%.
- Improved tenant and customer interactions, resulting in a 15% increase in customer satisfaction.
- Successfully integrated the new ERP system with minimal disruption to business activities.
- Improved user experience and streamlined processes, increasing productivity by 20%.
- Reduced manual workflows by 40%, significantly increasing operational efficiency.
- Provided real-time data insights, supporting the company’s growth and innovation strategy.
- Improved customer service and financial management processes, increasing efficiency by 25%.
- Ensured seamless integration of various departments, providing a scalable platform for future growth.
Certification
PMP - Project Management Professional
Software
MS Project, JIRA
Dynamics 365 Finance and Operations
Azure, SQL Server, Power Platform, Power Apps, Power Automate
Power BI, Tableau
Git, Kubernetes, Azure DevOps
Dynamics 365 Customer Enterprise
Dynamics 365 Field Service
Dynamics 365 Project Operations
Cloud Computing (Azure, AWS)
Timeline
IT Project Manager
Qatar Tourism
01.2022 - Current
Technical Project Manager
United Development Company
11.2021 - 01.2022
Technical Project Manager
Trafalgar
03.2021 - 01.2022
Technical Project Manager
Aqaba Water
12.2020 - 01.2021
Senior Managing Consultant
Techvista Systems
11.2020 - Current
Technical Project Manager
Qatar Chamber of Commerce QCCI
11.2020 - 03.2021
Technical Project Manager
Elan
11.2020 - 01.2021
Chief Information Officer
Ajmir Foods
02.2015 - 02.2019
Chief Technical Officer
Mansha Brothers
09.2011 - 01.2015
Manager IT & ERP
Zaffar Brother
03.2009 - 08.2011
Assistant System Analyst ERP
Pakistan Steel Mill
06.2007 - 03.2009
Assistant Network Engineer
Tabani Corporation - Aero Asia
09.2005 - 12.2006
BCS Computer Science - Software Engineering
University of Sindh
01.2002 - 04.2006
PMP - Project Management Professional
Microsoft Dynamics Implementation Manager Certified
ITIL V4 Certified
Dynamics 365 + Power Platform Solution Architect Certified
Dynamics 365 F&O Solution Architect Certified
Microsoft Certified Portal and Collaboration
Microsoft Solutions Developer Web Applications Certified
Programming in HTML5 with JavaScript and CSS3Specialist
Developing Windows Azure and Web Services
Essentials in Developing Windows Store Apps using HTML5 and JavaScript
Developing ASP.NET MVC 4 Web Applications
Reading Traveling Cooking Bike riding
Reading:
Reading has always been a source of inspiration and knowledge for me. Whether it's diving into business strategy books, exploring the latest advancements in technology, or simply enjoying a good novel, reading keeps me curious and engaged. It also helps me stay up-to-date with trends and expand my perspective, which I believe is essential in both personal and professional growth.
Traveling:
I find traveling incredibly enriching, as it offers the opportunity to experience new cultures, meet diverse people, and gain fresh insights. Every destination brings its own lessons, whether it’s exploring historical sites, learning about local customs, or simply enjoying nature’s beauty. Traveling fuels my curiosity and opens my mind to new ideas, which I love applying to my work and life.
Cooking:
Cooking is a creative outlet for me. I enjoy experimenting with different ingredients and cuisines, finding joy in the process of creating something both delicious and healthy. It also teaches me patience and precision, qualities that I believe translate well into my professional life. Sharing a meal with family or friends is an added bonus, as it allows me to connect with loved ones in a meaningful way.
Bike Riding:
Bike riding is my way of staying active and clearing my mind. Whether it's a short ride through the city or a longer ride in nature, it helps me maintain a healthy balance between work and personal life. It also reminds me to focus on endurance and resilience, qualities I value in both my personal pursuits and professional projects.
Awards
System Limited - Leader Of the Year 2021
Reading Traveling Cooking Bike riding
Reading:
Reading has always been a source of inspiration and knowledge for me. Whether it's diving into business strategy books, exploring the latest advancements in technology, or simply enjoying a good novel, reading keeps me curious and engaged. It also helps me stay up-to-date with trends and expand my perspective, which I believe is essential in both personal and professional growth.
Traveling:
I find traveling incredibly enriching, as it offers the opportunity to experience new cultures, meet diverse people, and gain fresh insights. Every destination brings its own lessons, whether it’s exploring historical sites, learning about local customs, or simply enjoying nature’s beauty. Traveling fuels my curiosity and opens my mind to new ideas, which I love applying to my work and life.
Cooking:
Cooking is a creative outlet for me. I enjoy experimenting with different ingredients and cuisines, finding joy in the process of creating something both delicious and healthy. It also teaches me patience and precision, qualities that I believe translate well into my professional life. Sharing a meal with family or friends is an added bonus, as it allows me to connect with loved ones in a meaningful way.
Bike Riding:
Bike riding is my way of staying active and clearing my mind. Whether it's a short ride through the city or a longer ride in nature, it helps me maintain a healthy balance between work and personal life. It also reminds me to focus on endurance and resilience, qualities I value in both my personal pursuits and professional projects.
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