Mateo Almendares

• Photographed high-quality images for various print and digital projects.
• Utilized natural and artificial lighting to capture desired images and maintain quality.
• Planned and prepared for on-location and studio shoots.
• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
• Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
• Trained new photographers in use of camera equipment and editing software.

• Provided education and guidance to clients on fashion trends and styling techniques.
• Identified and sourced garments, footwear and accessories to create dynamic and fashion-forward styles.
• Managed wardrobe and accessory collections, keeping items in pristine condition.
• Handled customer inquiries and suggestions courteously and professionally.
• Built strong customer relationships by providing exceptional service, addressing inquiries, and resolving any issues or concerns promptly

Key Achievements:

• Consistently achieved and exceeded monthly sales targets, resulting in recognition as a top-performing Sales Advisor within the organization
• Received numerous positive customer feedback and commendations for outstanding service and product knowledge

• Monitored customer feedback to improve barista performance and customer service.
• Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
• Created new training guidelines, and provided staff orientation and training.
• Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
• Collaborated with cafe management to design and implement promotional strategies for cafe items.
• Created superlative coffeehouse experience through customer service, beverage preparation, and presentation, in-store marketing and thorough cleanliness and sanitation of space.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored team members to enhance professional development and accountability in workplace.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.