Mateo Becerra Morales
San Diego,CA
Summary
Dynamic and detail-oriented professional with a dedicated work ethic, honed at Marriott Marquis. Proven ability to maintain cleanliness and sanitation while thriving in fast-paced environments. Skilled in effective problem resolution and time management, enhancing customer satisfaction through efficient service and a keen eye for detail.
Developed efficiency and attention to detail in high-paced kitchen environment. Skilled in maintaining cleanliness and supporting team operations, looking to transition into new field. Committed to leveraging these skills to add value in different professional setting.
Personable and friendly with excellent communication skills, ready to create welcoming environment for guests. Possesses good understanding of customer service principles and strong organizational abilities. Dedicated to ensuring positive dining experience for every patron.
Adaptable and hardworking professional with extensive experience in high-volume restaurant environment. Demonstrates strong communication and teamwork skills, efficiently managing tasks in dynamic setting. Seeking to leverage these transferrable skills to transition into new and rewarding role.
Overview
2
2
years of professional experience
Work History
Dishwasher
Marriott Marquis
06.2024 - Current
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Enhanced kitchen efficiency by effectively washing, sanitizing, and storing dishes, utensils, and equipment.
Busser
Old Town Mexican Cafe
07.2023 - 09.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
Host
Mario's De La Mesa Restaurant
03.2023 - 06.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Maintained an organized reservation system for efficient guest accommodation and minimized wait times.
- Ensured a welcoming atmosphere by maintaining a clean, well-organized, and inviting reception area.
Education
Garfield High School
San Diego, CA06-2024
Skills
- Dedicated work ethic
- Hygiene maintenance skills
- Strong attention to detail
- Prioritization and scheduling
- Effective communication
- Open to new challenges
- Experienced in transporting heavy materials
- Strong collaboration skills
- Assisting arriving guests
- Proficient in managing multiple tasks
- Calm during high-pressure scenarios
- Strong information recall
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dishwasher
Marriott Marquis
06.2024 - Current
Busser
Old Town Mexican Cafe
07.2023 - 09.2024
Host
Mario's De La Mesa Restaurant
03.2023 - 06.2023
Garfield High School
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