Mateo Burchell
El Paso,TX
Summary
Highly motivated college student with a strong background in customer service and youth coaching. Seeking a position that allows me to leverage my skills in customer service, leadership and teamwork and allows for my personal and professional growth.
Overview
7
7
years of professional experience
2024
2024
years of post-secondary education
Work History
Firearms Sales Associate
Academy Sports and Outdoors
El Paso, Tx
01.2025 - 10.2025
- Assisted customers in selecting firearms and related accessories.
- Provided knowledgeable guidance on firearm safety and handling procedures.
- Managed inventory levels and organized product displays effectively.
Food Server
Chili's Restaurant
Lincoln, NE
08.2023 - 04.2024
- Greeted and seated customers.
- Took food and beverage orders and accurately entered them into the ordering system.
- Made menu item recommendations.
- Communicated any food allergies or special nutrition needs to kitchen staff.
- Ensured all orders were filled quickly and accurately and that food was high quality.
- Provided attentive service to diners- refilled drinks as needed and checked their needs during meals.
- Addressed any customer service issues and referred to management when necessary.
- Performed some cleaning duties at the service station, kitchen and in the dining area.
Basketball Player
Western Nebraska Community College
Scottsbluff, NE
08.2023 - 05.2023
- Maintained good academic performance while balancing rigorous coursework and basketball commitments.
- Attend all practices, games, team meetings, and conditioning sessions, demonstrating dedication, discipline, and teamwork.
- Collaborated with coaches and teammates to develop game strategies to improve individual and team performance.
- Participated in community outreach programs, representing the team and fostering positive relationships with fans and supporters.
Customer Service Associate
Walgreens
Scottsbluff, NE
01.2023 - 05.2023
- Provided exceptional customer service, ensuring customer satisfaction and resolving inquiries and concerns in a professional manner.
- Operated cash register and processed transactions accurately, efficiently, and securely.
- Stocked and organized merchandise, maintained store cleanliness and monitored inventory levels.
- Collaborated with team members to achieve sales goals and contribute to a positive work environment.
Summer Youth Camp Basketball Coach
Don Haskins Recreation Center
El Paso, TX
05.2018 - 08.2020
- Instructed young athletes in the fundamentals of basketball, including playing rules, techniques, and strategies.
- Promoted values of sportsmanship, work ethic, cooperation, teamwork, and responsibility among camp participants.
- Planned and organized engaging practice sessions and drills to improve participants skills and foster their love for the game.
- Monitored and ensured the safety of camp attendees during activities and supervised games and scrimmages.
Education
Western Nebraska Community College
Scottsbluff, NESkills
- Excellent communication and interpersonal skills
- Strong leadership and teamwork abilities
- Exceptional time management and organizational skills
- Detail-oriented
- Highly organized
- Ability to multitask and prioritize effectively
- Demonstrated ability to work effectively in a team-oriented environment
- Strong problem-solving skills
- Ability to handle challenging situations with patience and professionalism
References
Available Upon Request
Timeline
Firearms Sales Associate
Academy Sports and Outdoors
01.2025 - 10.2025
Food Server
Chili's Restaurant
08.2023 - 04.2024
Basketball Player
Western Nebraska Community College
08.2023 - 05.2023
Customer Service Associate
Walgreens
01.2023 - 05.2023
Summer Youth Camp Basketball Coach
Don Haskins Recreation Center
05.2018 - 08.2020
Western Nebraska Community College