Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
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Mateo Gomez

El Paso,TX

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

13
13
years of professional experience

Work History

Front Desk Manager & Accounts Receivable Clerk

Esther Monty, LPC, PC.
El Paso , TX
05.2021 - Current
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Ensured the front desk area was clean and presentable at all times.
  • Responsible for authorizing treatment with over 10 insurance companies.
  • Responsible for Accounts Receivable and Payable.
  • Supervise the maintenance crew.
  • Familiar with making bank deposits.

Law Clerk

Monty & Ramirez Law Firm
Houston, TX
03.2021 - 05.2021
  • Made copies of client's confidential information.
  • Answered phones and delegated messages to the appropriate lawyers and departments.
  • Took payment for services rendered.

Front Desk Receptionist Volunteer

Red Cross
San Antonio, TX
06.2014 - 07.2014
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.

Barista

Victoria College Coffee Shop
Victoria, TX
05.2011 - 05.2012
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Subway Sandwich Artist

Subway on Victoria College Campus
Victoria, TX
01.2011 - 05.2011
  • Created sandwiches based on consumer's requests.
  • Maintained a clean working environment.
  • Responsible for taking payment for services rendered.

Education

Bachelor of Arts - Multidisciplinary Studies

The University of Texas At El Paso
El Paso, TX
12-2023

Skills

  • Customer Service
  • Daily Reporting
  • Payment Oversight
  • Strategic Planning
  • Accounts Payable and Receivable
  • 27 hours of Business Classes at UTEP (including ACCT 1 and 2) Know how to read a balance sheet
  • Proficient in MS Word, Excel, Powerpoint, Rhinogram, and Acuity Scheduling
  • 80 % written proficiency in Spanish written 100 % in spoken word
  • Beginner proficiency in asylum cases

Affiliations

  • Gardening, working out, swimming, hiking, and reading about immigration reform.
  • Currently studying for the LSAT.

Languages

English
Professional
Spanish
Professional

Accomplishments

  • Dean's List (GPA = 3.45)
  • Honor Society of Leadership and Success.

References

References available upon request.

Timeline

Front Desk Manager & Accounts Receivable Clerk

Esther Monty, LPC, PC.
05.2021 - Current

Law Clerk

Monty & Ramirez Law Firm
03.2021 - 05.2021

Front Desk Receptionist Volunteer

Red Cross
06.2014 - 07.2014

Barista

Victoria College Coffee Shop
05.2011 - 05.2012

Subway Sandwich Artist

Subway on Victoria College Campus
01.2011 - 05.2011

Bachelor of Arts - Multidisciplinary Studies

The University of Texas At El Paso

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Mateo Gomez