Mateo Jesch
Fishers,IN
Summary
Adept at strategic thinking and emergency management, demonstrated through impactful leadership roles in the Army Reserves and YMCA of Greater Indianapolis. Excelled in fostering cross-cultural understanding and maintaining physical fitness. Proven track record in critical decision-making and public service, enhancing operational efficiency and safety. Fluent in English and Spanish, embodying integrity and discipline.
Overview
5
5
years of professional experience
Work History
Reserves Officer Cadet
Army Reserve
01.2023 - Current
- Conducted thorough after-action reviews following training events or operations to identify areas for improvement and implement necessary changes.
- Displayed superior situational awareness while navigating complex terrain, minimizing risk to personnel and equipment during movement exercises.
- Demonstrated adaptability under pressure, maintaining composure during challenging situations and high-stress environments.
- Established strong working relationships with external agencies for better coordination during joint operations or training events.
Front Desk Manager
Valor 3 Barbershop
05.2023 - 08.2023
- Greeted customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Prepared weekly employee work schedules to meet operational needs.
- Entered and updated sensitive customer information during check-ins.
- Kept accounts in balance and ran daily reports to verify totals.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Responded to telephone, email, and in-person inquiries regarding reservations, service information and customer concerns.
Lifeguard
YMCA Of Greater Indianapolis
05.2022 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring the pool area and enforcing rules.
- Monitored the safety of guests in and around the swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Front of House Server
Chick-fil-A
11.2019 - 03.2021
- Contributed to team efficiency by promptly clearing tables and resetting them for incoming guests.
- Persevered during peak hours while remaining courteous towards customers despite time constraints and high-pressure situations.
- Maintained a clean and inviting dining area, contributing to a pleasant atmosphere for guests.
- Supported overall restaurant operations by assisting with opening or closing duties as needed.
Landscape Worker
Caleb Peter's Landscaping Crew
05.2020 - 07.2020
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and organizing tools.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Installed sod, seeded lawns, or hydro-seeded areas for new turf establishment or lawn repair purposes.
Education
Bachelor of Arts - International Relations
Wheaton College
Wheaton, IL05.2026
High School Diploma -
Heritage Christian School
Indianapolis, IN05.2022
Skills
- Discipline
- Integrity and Honesty
- Strategic Thinking
- Emergency Management
- Physical Fitness
- Cross-cultural understanding
- Critical Thinking
- Decision-Making
- Public Service
- Leadership
- Bilingual (English and Spanish)
Accomplishments
Army WHINSEC CLD Course Graduate
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Desk Manager
Valor 3 Barbershop
05.2023 - 08.2023
Reserves Officer Cadet
Army Reserve
01.2023 - Current
Lifeguard
YMCA Of Greater Indianapolis
05.2022 - 08.2022
Landscape Worker
Caleb Peter's Landscaping Crew
05.2020 - 07.2020
Front of House Server
Chick-fil-A
11.2019 - 03.2021
Bachelor of Arts - International Relations
Wheaton College
High School Diploma -
Heritage Christian School