Mateo Kenny
Milwaukee,WI
Overview
6
6
years of professional experience
Work History
Director of Human Resources
CheddarHead Holdings LLC
06.2023 - 09.2024
- Managed the onboarding process, providing new hires with necessary tools for success from day one.
- Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
- Maintained "open door" policy to encourage employee communications and resolution of issues for a company of 80 employees.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
Director of Operations
CheddarHead Holdings LLC
04.2021 - 06.2023
- Oversaw daily operations across five locations, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day business activities in accordance with established objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Analyzed customer feedback and identified areas for improvement to drive business success.
- Drove revenue growth by $75,000 on average per location through the identification of new market opportunities and the expansion of existing products/services offerings.
General Manager
CheddarHead Holdings LLC
08.2018 - 04.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of 15 employees, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Education
Certificate - Massage Therapy
The Institute of Beauty And Wellness
Milwaukee, WI10-2025
Bachelor of Arts - Business Administration
University of Wisconsin, Stout
Menomonie, WI05-2016
Skills
- Aveda Chakra Massage
- Aveda Stress Fix Massage
- Swedish
- Deep Tissue
- Sports
- Prenatal
- Infant
- Cupping
- Hot Stone
- Conflict Resolution
- Client Relations
- Community Engagement
Timeline
Director of Human Resources
CheddarHead Holdings LLC
06.2023 - 09.2024
Director of Operations
CheddarHead Holdings LLC
04.2021 - 06.2023
General Manager
CheddarHead Holdings LLC
08.2018 - 04.2021
Certificate - Massage Therapy
The Institute of Beauty And Wellness
Bachelor of Arts - Business Administration
University of Wisconsin, Stout
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