Mateo Lopez Nicolas
Summary
Dynamic and dedicated professional with experience at Little Caesars and 29 Truck Wash, excelling in customer service and team collaboration. Proven ability to handle cash and maintain high standards of cleanliness. Recognized for enhancing workplace efficiency and training new team members, consistently achieving customer satisfaction through quality service.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Crew Member
Little Caesars
Logansport, IN
06.2024 - 05.2026
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Collaborated with team members to complete orders.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Trained new team members on procedures, customer service, and sales techniques.
- Stocked shelves to organize aisles in assigned department.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Truck Washer
29 Truck Wash
Cutler, IN
05.2022 - 08.2022
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Rinsed objects and placed on drying racks to dry surfaces.
- Cleaned and polished vehicle interiors and exteriors to high standards.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
- Achieved customer satisfaction by providing high-quality professional service.
- Delivered high-quality car wash services using high-pressure washers.
Education
High School Diploma -
Logansport High School
Logansport, IN06-2026
Skills
- Cooking
- Production line work
- Performance improvement
- Safety
- Inventory restocking
- Sanitizing
- Workplace efficiency
- Team contributions
- Multitasking and organization
- Willingness to learn
- Basic math
- Cash handling
Accomplishments
- Supervised team of 6 staff members.
Certification
- OSHA Training - 10-hour Construction Safety and Health
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Crew Member
Little Caesars
06.2024 - 05.2026
Truck Washer
29 Truck Wash
05.2022 - 08.2022
High School Diploma -
Logansport High School