Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mateo Lungu

Livermore

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Server

Joey
01.2025 - 07.2025
  • Cultivated warm relationships with regular customers.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Served food and beverages promptly with focused attention to customer needs.

Server

Crush’d Wine Bar
08.2024 - 01.2025
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Inspected dishes and utensils for cleanliness.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Elia
02.2024 - 08.2024
  • Greeted new customers, discussed specials, and took drink orders.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Increased sales significantly by upselling higher-end products to customers.

Lead Server

Nola
05.2023 - 01.2024
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Field Service Technician

My Pure Enviroment
02.2021 - 11.2022
  • Discussed and recommended service options with customers and explained costs involved.
  • Operated hand tools and power equipment according to company safety procedures.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Operated foggers for sanitization and sterilization of homes and business
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Maintained optimal supply levels to meet daily and special cleaning needs.

Front Lead / Go-Kart Attendant

Umigo Race
11.2018 - 12.2020
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Cleaned karts and attractions to reduce spread of germs and bacteria.

Banquet Captain

Crow Canyon Country Club
10.2016 - 11.2018
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Wrapped silverware and folded napkins according to standard procedures or in requested arrangements.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Sanitized tableware and chafing dishes before catering event to avoid infection and comply with hygiene standards.
  • Utilized proper food handling techniques to establish safety and quality of food served.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Set up banquet tables and chairs based on event requirements.

Kennel Technician

Tassajara Boarding Kennel
09.2013 - 09.2016
  • Kept animals clean and free of contaminants to promote optimal health.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.

Education

High school Diploma -

Livermore High school
06.2018

Associate of Arts - Performing Arts

Las Positas College
Livermore, CA
05-2026

Skills

  • Catering expertise

  • Food service

  • Sales expertise

  • Food safety compliance

  • POS system management

  • Host/Hostess Support

  • Food safety oversight

  • Efficient table turnover

  • Food and wine pairing

  • Hospitality service expertise

  • Fine dining customer service

  • Spoilage risk mitigation

Certification

  • Food Handler Certification
  • CA Driver's License

Timeline

Server

Joey
01.2025 - 07.2025

Server

Crush’d Wine Bar
08.2024 - 01.2025

Server

Elia
02.2024 - 08.2024

Lead Server

Nola
05.2023 - 01.2024

Field Service Technician

My Pure Enviroment
02.2021 - 11.2022

Front Lead / Go-Kart Attendant

Umigo Race
11.2018 - 12.2020

Banquet Captain

Crow Canyon Country Club
10.2016 - 11.2018

Kennel Technician

Tassajara Boarding Kennel
09.2013 - 09.2016

High school Diploma -

Livermore High school

Associate of Arts - Performing Arts

Las Positas College

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