Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager

Mateo Ramirez

West Valley City,UT

Summary

Highly efficient worker well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

3
3
years of professional experience

Work History

Associate

Amazon
11.2023 - Current
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Team Member

Panda Express
01.2021 - 05.2023
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Assisted with inventory counts and stocking of merchandise.

Education

High School Diploma -

Taylorsville High School
Taylorsville, UT
06.2023

Skills

  • Program Support
  • Workplace Safety
  • Management Support
  • Cash Handling
  • Data Entry
  • Preparing Reports
  • POS System Operation
  • Attention to Detail
  • Order Fulfillment
  • Customer Interaction
  • Sales Expertise
  • Computer Skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Timeline

Associate

Amazon
11.2023 - Current

Team Member

Panda Express
01.2021 - 05.2023

High School Diploma -

Taylorsville High School
Mateo Ramirez