Mateo Rodriguez
Rochester,NY
Summary
Dynamic professional with extensive experience in logistics and customer service, notably at Morse Lumber. Proven ability to optimize operations and enhance team collaboration. Skilled forklift operator and detail-oriented problem solver, adept at improving processes and training staff to elevate service standards. Committed to delivering exceptional results and fostering strong relationships.
Overview
10
10
years of professional experience
Work History
Shipper
Morse Lumber
Rochester, NY
11.2024 - Current
- Specialized in cutting to size and shipping Microlam LVLs. Received in base sizes of 48 feet and under and found ways to organize and optimize space for different widths and lengths of LVLs.
- Operated forklifts and pallet jacks for efficient loading and unloading of lumber shipments.
- Organized warehouse inventory, optimizing space and accessibility for faster order fulfillment.
- Collaborated with team members to streamline packing processes, reducing errors in shipment preparation.
- Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
Car Wash Manager
Delta Sonic Car Wash Systems
Greece, NY/ Webster, NY
01.2017 - 07.2020
- Managed inventory levels, ensuring all supplies were available for uninterrupted operations.
- Developed training materials to support staff development and improve service standards.
- Analyzed customer feedback to identify areas for service enhancement and employee training.
- Coordinated scheduling of staff to optimize labor resources during peak hours.
- Found ways to coordinate with employees and other managers to push anywhere between 500 and 2000 cars through the car wash, and also checked and maintained a quality, clean, product and a happy customer.
Car Wash Attendant
Delta Sonic Car Wash Systems
Greece, NY
08.2016 - 07.2020
- Assisted customers with vehicle preparation and post-wash inspections.
- Provided detailed explanations of available services, fostering customer satisfaction.
- Greeted customers and assessed needs to recommend suitable car wash services. During the winter seasons, Delta Sonic Attendants as a collective would assist anywhere between 500 and 2000 cars a day.
Car Wash Employee
Delta Sonic Car Wash Systems
Greece, NY
05.2016 - 07.2020
- Operated wash equipment to ensure vehicle cleanliness and customer satisfaction.
- Assisted in training new employees on safety protocols and operational procedures.
- Collaborated with team members to improve workflow and enhance service delivery.
Car Detailer
Bob Johnson Chevy West
Greece, NY
03.2022 - 11.2024
- Applied protective coatings and waxes to enhance vehicle exterior longevity.
- Operated power tools and cleaning equipment effectively for thorough detailing.
- Inspected vehicles for damages, reporting findings to management for further action.
- Organized detailing supplies and maintained cleanliness of work area to ensure efficiency.
- Executed interior cleaning services, including vacuuming, shampooing, and conditioning materials.
Car Transporter
Bob Johnson Chevy West
Spencerport, NY
07.2020 - 03.2022
- Inspected vehicles for damage and ensured compliance with safety standards before transport.
- Coordinated with sales staff to schedule vehicle deliveries according to customer needs.
- Maintained accurate logs of vehicle movements and inspections for inventory tracking.
- Collaborated with dispatch teams for optimal route planning, ensuring smooth operations and minimal delays in vehicle delivery.
- Hit a daily average of transporting either myself or multiple drivers for roughly 40 to 60 cars a day, depending on the day's workload.
Education
High School Diploma -
Spencerport High School
Spencerport06-2016
Skills
- Basic sales skills (Car Wash Attendent/ Sales)
- Management skills such as time management (Delta Sonic, Morse Lumber), workload management and delegation when necessary (Delta Sonic)
- Basic machinery skills (experience with ARO pumps, positrols, and dositrons)
- Handheld tools skills (battery powered hand saw/ mill saw, channel locks, battery powered drill, air powered metal grinder)
- Measuring skills (measuring tape, mm) used to measure and cut lumber with hand saw/ mill saw to size within an extra inch of desired linear foot
- Forklift operator
- Detailer
- Detail oriented
- Quick to learn new skills and improve on skills that are already known
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Shipper
Morse Lumber
11.2024 - Current
Car Detailer
Bob Johnson Chevy West
03.2022 - 11.2024
Car Transporter
Bob Johnson Chevy West
07.2020 - 03.2022
Car Wash Manager
Delta Sonic Car Wash Systems
01.2017 - 07.2020
Car Wash Attendant
Delta Sonic Car Wash Systems
08.2016 - 07.2020
Car Wash Employee
Delta Sonic Car Wash Systems
05.2016 - 07.2020
High School Diploma -
Spencerport High School