Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mateo Santos

Castroville,TX

Summary

Highly-motivated professional with desire to take on new challenges. Offers calendar and personnel management expertise coupled with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

District Court Administrator

Kendall County
Boerne, TX
01.2019 - Current
  • Responded to inquiries from public regarding court processes and procedures.
  • Attended hearings as directed by presiding judge or senior administrator.
  • Oversaw the day-to-day operations of the court.
  • Monitored attendance of all participants during trials and hearings.
  • Reviewed legal documents such as complaints, motions and petitions for accuracy prior to filing with the appropriate office.
  • Worked closely with prosecutors to ensure compliance with applicable laws.
  • Coordinated with other departments in the courthouse to ensure efficient processing of legal matters.
  • Provided administrative support to judges, attorneys, witnesses, jurors, law enforcement officers, victims and others involved in proceedings.
  • Wrote, proofread and corrected records documents, file letters and professional correspondence.
  • Developed and maintained databases for tracking projects, clients, and financial records.
  • Analyzed operational processes and recommended improvements to enhance efficiency.
  • Served as the primary point of contact for external stakeholders, including clients and partners.
  • Supervised administrative staff, delegating tasks and managing workload distribution.
  • Facilitated communication between departments to support project completion and goal achievement.
  • Coordinated with IT department to resolve technical issues and maintain computer systems.
  • Oversaw inventory management, including ordering office supplies and equipment maintenance.
  • Managed travel arrangements and accommodations for executive staff and visiting clients.
  • Coordinated scheduling and logistics for staff meetings and corporate events.
  • Handled correspondence, including drafting emails, memos, and reports for senior management.
  • Assisted in the recruitment process, from posting job ads to organizing interviews and onboarding new hires.
  • Ensured compliance with health and safety regulations within the office environment.
  • Conducted performance evaluations and recommended training programs for staff development.
  • Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
  • Improved office organization by developing filing system and customer database protocols.
  • Answered telephones to take messages or redirect calls to appropriate colleagues.
  • Monitored budget expenditures and prepared financial reports for review by management.
  • Checked office stock to determine supply levels and maintain inventory.
  • Implemented new software and technology solutions to enhance office productivity.
  • Organized and maintained documents, files and records.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Pitched in to help with office tasks during busy periods and staff absences.
  • Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Planned and controlled budgets for contracts, equipment and supplies.
  • Determined staffing requirements, interviewing, hiring and training new employees.
  • Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
  • Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
  • Established work procedures or schedules to organize daily work of administrative staff.
  • Managed busy calendar for executive team, planning and preparing meetings and communications.
  • Monitored office supplies to replenish needed inventory before depletion.
  • Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
  • Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
  • Maintained security protocols within the courthouse setting including access control measures for visitors and attorneys.
  • Ensured proper maintenance of courtroom equipment including audio and video recording devices.
  • Supervised staff members including assigning tasks, monitoring performance and providing feedback and training as needed.
  • Assisted in developing budget plans for court operations including personnel hiring and firing decisions.
  • Prepared reports on court activities and cases.
  • Managed judicial calendars ensuring timely disposition of cases.
  • Developed and implemented court policies and procedures.
  • Conducted research to develop court programs, procedures, rules, regulations, and practices.

Education

Associate of Applied Science - Multimedia

Northwest Vista College
San Antonio, TX
05-2003

Skills

  • Court Procedures
  • Records Management
  • Budget Administration
  • Legal knowledge
  • Organizational Leadership
  • Technology proficiency
  • Schedule Coordination
  • Policy writing
  • New Hire Onboarding
  • Financial Oversight
  • Program Oversight
  • Staff Management
  • Customer Service
  • Technical Documentation
  • Employee Supervision
  • Timesheet Processing
  • Events Coordination
  • Project Coordination
  • Office Administration
  • Expense Monitoring
  • Executive Support
  • Strategic Planning
  • Deadline Adherence
  • Continuous Improvement
  • Budget Management
  • Scheduling
  • Team Collaboration
  • Performance Improvement
  • Data Confidentiality
  • Decision-Making
  • Expense Reporting
  • Attention to Detail
  • Program Leadership
  • Personable and Approachable
  • MS Office
  • Resourceful and Analytical

Accomplishments

  • Texas Center for the Judiciary Court Professional Conference Planning Committee
  • President of the Rural Association for Court Administration
  • Member of the Texas Association for Court Administration

Timeline

District Court Administrator

Kendall County
01.2019 - Current

Associate of Applied Science - Multimedia

Northwest Vista College
Mateo Santos