Mateo Zamudio
West Palm Beach
Summary
I am a 21-year-old waiter, I have been in the restaurant industry for more than 3 years, in which I have become a manager in a restaurant for more than a year and a half, I have been in multiple restaurants, Mexican, Italian, Brazilian rodizio.
Professional hospitality worker with proven track record in maintaining cleanliness and order in high-traffic environments. Adept at quickly adapting to changing needs and collaborating with team members to deliver outstanding results. Reliable, organized, and proficient in using cleaning equipment and materials to ensure optimal guest satisfaction.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Skilled electrical professional with extensive hands-on experience in troubleshooting, repairing, and maintaining electrical systems. Strong emphasis on collaborative work and delivering impactful results. Known for adaptability, reliability, and proficiency in using diagnostic tools, interpreting blueprints, and adhering to safety protocols. Highly valued for precision, problem-solving abilities, and effective communication within teams.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Houseman/Caretaker
Altman Family
04.2024 - Current
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Monitored staff performance and provided feedback to drive productivity.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Addressed customer feedback and complaints to maximize satisfaction.
- Established and enforced safety protocols and guidelines for staff.
Electrical Department Head
Future Energy Solution
04.2022 - 03.2024
- Mentored junior engineers, providing guidance on best practices and professional development opportunities.
- Optimized, developed and improved electrical engineering process.
- Presented project updates to stakeholders, addressing any concerns or questions in a timely manner.
- Monitored compliance with industry regulations by regularly reviewing internal policies and staying informed about updates to relevant codes.
- Implemented and approved design control procedures for electrical development in accordance with regulatory guidelines.
- Conducted projects and performance presentations to clients and company executives.
- Evaluated project scope to estimate costs and set timelines for project delivery.
- Wrote protocols, qualification documents, test plans and test reports for quality assurance purposes.
- Improved methods for measurement, documentation, and work flow management.
- Developed and implemented preventive maintenance and operational procedures for electrical systems.
Server and Bartender
Texas de Brazil Brazilian Steakhouse
07.2021 - 03.2022
- Attended and chaired board meetings and executive committee meetings, leading to the adoption of an action plan by the board
- Provided customer service and was involved in training new team members each month
- Developed relationships with new staff members, and assisted existing staff members in their career development
- Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of annually
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and a increase in crew satisfaction
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Server and Manager
Los Panchos Restaurant
06.2020 - 07.2021
- Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and a increase in crew satisfaction
- Continually updated a leadership resume and honed skills by participating in various management trainings
- Provided customer service and was involved in training [x] new team members each month
- Attended and chaired board meetings and executive committee meetings, leading to the adoption of an action plan by the board
- Managed the work of 20 employees, increasing crew efficiency by 15%
Education
GED -
Palm Beach Lakes
West Palm Beach, FL06.2018
Skills
- Communications
- Customer service
- Food service
- Communication skills
- Restaurant experience
- Time management
- Bilingual
- Leadership
- Guest services
- Patience
- Memory for patrons and their orders
- Initiative-taking
- Reliability and punctuality
- Guest service excellence
- Hospitality service expertise
- Safe food handling
- Menu memorization
- High volume dining
- Team collaboration
- Sales techniques
- Electrical troubleshooting
- Electrical installation
- Electrical installations
- Low-voltage systems
- Lighting systems
- Team player
- Equipment troubleshooting
- Power supplies
Certification
- Licensed [Job Title] - [Timeframe]
- [Area of certification] Training - [Timeframe]
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Houseman/Caretaker
Altman Family
04.2024 - Current
Electrical Department Head
Future Energy Solution
04.2022 - 03.2024
Server and Bartender
Texas de Brazil Brazilian Steakhouse
07.2021 - 03.2022
Server and Manager
Los Panchos Restaurant
06.2020 - 07.2021
GED -
Palm Beach Lakes