April Matherson
Bessemer,AL
Summary
Accomplished Director of Operations at Christ the King Child Development Center, adept in strategic planning and execution, enhancing operational efficiency by overhauling workflows for increased productivity. Proven leader in fostering relationship building and effective communication, achieving significant organizational growth. Skilled in quality assurance and conflict resolution, with a focus on achieving results through meticulous operational management. Willing to relocate to accomplish career goals.
Overview
23
23
years of professional experience
Work History
Director of Operations
Christ the King Child Development Center
01.2015 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
Team Leader
Mckesson Corporation
01.2010 - 01.2015
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Ensured quality control by conducting thorough inspections of packaged products.
Pharmacy Technician
Winn Dixie Pharmacy
01.2002 - 01.2010
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
High School Diploma -
Mcadory High School
Mccalla, ALSkills
- Operational Efficiency
- Effective leader
- Relationship Building
- Schedule Management
- Strategic planning and execution
- Quality Assurance
- Operations Management
- Problem-solving skills
- Conflict Resolution
- Multitasking Abilities
- Excellent Communication
Timeline
Director of Operations
Christ the King Child Development Center
01.2015 - Current
Team Leader
Mckesson Corporation
01.2010 - 01.2015
Pharmacy Technician
Winn Dixie Pharmacy
01.2002 - 01.2010
High School Diploma -
Mcadory High School
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