Summary
Overview
Work History
Education
Certification
Linkedinprofile
Volunteerwork
Timeline
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Matheus Marinho Machado

Edmonton,AB

Summary

Hard-working and proactive professional with exceptional analytical skills and excellent communication abilities. Agile, detail-oriented, and able to multitask efficiently, with a strong focus on training and development. Outstanding team player with excellent management skills, adept at problem-solving and maintaining high standards. Metrics-driven with excellent computer skills and advanced knowledge of the Microsoft Office suite.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Manager II, Operations

Amazon DYB2 Delivery Station
03.2023 - Current
  • Improved parking sequence adherence to 100%, enhancing safety in the launch pads
  • Paired with Lost Prevention specialist to create a safer dispatch procedure for Amazon personnel and provide a better experience for Flex drivers.
  • Partnered with a 3rd party vendor to increase signage for better safety on the external launch pad
  • Increased RTFC Depart Compliance from 70% to 100% by implementing SOP and procedure changes
  • Contributed to Amazon Connect process improvement as Canada POC
  • Implemented tracking/reporting tools for PNOV/DEA to identify opportunities and provide coaching directions
  • Improved DEA from 22 bps to 8 bps and maintained it consistently below 15 bps
  • Achieved station all-time lowest of 45 DPMO and consistently maintained below 100 DPMO (95% of WWSC resulting in 3.8% score)
  • Became PvA DPPH POC for DYB2, improving PvA DPPH from 97.89% to 99.15%
  • Maintained the metric consistently above the regional benchmark of 99.07%
  • Assisted T3 AA with their promotion to L4
  • Maintained SLI and LBI at 0% unfavorable and 91% favorable, respectively
  • Actively worked with T3s to improve their involvement in critical metrics and overall station performance
  • Responsible for Prime headcount planning and labor order for the second consecutive year
  • Supported Whistle-stop document for Prime 2024 preparation, stepping up and learning L6 assignments.
  • Accomplished multiple tasks within established timeframes.

Manager I, Operations

Amazon DYB3 Delivery Station
11.2021 - 02.2023
  • Supported the station, as the device POC, to cut 50% in costs related to equipment replenishment by implementing mechanisms to track and control inventory, as well as implementing maintenance cadence to reduce waste.
  • Spear headed site productivity initiative, as a Night Sort Manager, after Peak 2022 and directed the site to achieve a 62 TPH (February) overall against a 52 TPH for the year prior.
  • Leaded the site, as the Engagement POC, to a 6% unfavorable versus 17% when first started.
  • Acted as DEI POC for the station highlighting attention to inclusion projects such as the Affinity Groups.
  • Piloted Pick by light, as the Pick and Stage Manager and project POC.
  • Ensured the station had fully coverage for critical roles such as Traffic Controllers and Ambassadors, As Learning Manager POC, as well as guided the station to full compliance for Peak 2022 new hires onboarding training.
  • Guided the station to 100% hazmat compliance, by pairing with 3rd party vendor in order to implement the standard procedure still used by the station in present days.
  • Increased RTFC Depart Compliance to100% by implementing SOP and procedure changes.

Shift Assistant

Amazon DCG4 Delivery Station
07.2020 - 10.2021
  • Trained 5 peers to 100% proficiency
  • Managed 2020 Peak DCG4 inbound strategy, successfully delivering 50,000 packages daily
  • Handled 2021 Peak Preparation – Devices Audit project to process 90,000 packages per day
  • Participated in project implementations and monitored compliance and training
  • Supervised operations with 40+ associates and ensured quality and accuracy of shipments
  • Tracked labor hours performance and prepared management reports
  • Regularly audited warehouse activities to maintain high standards.

Intern

Legislative Assembly of Rio de Janeiro State (ALERJ) (Engineering and Architecture Department)
06.2011 - 06.2013
  • Developed and adjusted layouts in AutoCAD
  • Monitored technical visits within the building
  • Handled email correspondence and phone calls
  • Maintained the supply chain by liaising with companies.

Education

Bachelor’s Degree in Petroleum Engineering -

Federal Fluminense University (UFF)
Niteroi - RJ, Brazil
12.2016

Certification

Emergency First Aid with CPR/AED Training, Titan Health and Safety Training and Consulting

Linkedinprofile

https://www.linkedin.com/in/mmachadomatheus/

Volunteerwork

Rest home for the elderly, Carmo, Brazil, Laboured in diapers manufacture

Timeline

Manager II, Operations

Amazon DYB2 Delivery Station
03.2023 - Current

Manager I, Operations

Amazon DYB3 Delivery Station
11.2021 - 02.2023

Shift Assistant

Amazon DCG4 Delivery Station
07.2020 - 10.2021

Intern

Legislative Assembly of Rio de Janeiro State (ALERJ) (Engineering and Architecture Department)
06.2011 - 06.2013

Bachelor’s Degree in Petroleum Engineering -

Federal Fluminense University (UFF)

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Matheus Marinho Machado