Matheus Vasconcelos
Marlborough,Massachusetts
Summary
Versatile and results-oriented professional with a proven track record at Rossini's Italian Restaurant & Pizza, excelling in customer support. Skilled in translation services and active listening, adept at fostering client relationships and enhancing service delivery. Demonstrated ability to thrive in fast-paced environments, significantly reducing wait times through efficient service strategies.
Overview
4
4
years of professional experience
Work History
Freelancer
Self Employed
03.2023 - 01.2024
- Freelancer Position on The Interpreting Market for personal Masseuse and Physiotherapist
- Worked well under pressure from customers.
- Thoughtful and calm conversations.
Food Runner
Rossini's Italian Restaurant & Pizza
03.2021 - 02.2022
- Greeted customers and provided outstanding customer service.
- Excelled due to previous experience on the area.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Cashier/Food Runner
Rossini's Italian Restaurant & Pizza
08.2019 - 03.2020
- Welcomed customers and helped determine their needs.
- Communicated in Different Languages to many customers.
- Built relationships with customers to encourage repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed my language knowledge through talking to customers.
Education
High School Diploma -
Marlborough High School
Marlboro, MA2023
Skills
- Customer Support
- Project Management
- Proficient in Excel
- Photography Services
- Translation Services
- Active Listening
- Decision-Making
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
Interests
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate and Lightroom
- I have a passion for photography and editing photos
- Photography
- Learning new cooking techniques and expanding my culinary skills
Timeline
Freelancer
Self Employed
03.2023 - 01.2024
Food Runner
Rossini's Italian Restaurant & Pizza
03.2021 - 02.2022
Cashier/Food Runner
Rossini's Italian Restaurant & Pizza
08.2019 - 03.2020
High School Diploma -
Marlborough High School
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