Mathew Anemanna

• Initiated and developed strong relationships with key decision makers to identify new business for Cigna
• Managed direct sales process for medical and dental products.
• Assisted customers with selecting appropriate plans based on their needs.
• Analyzed customer data and identified trends in the Medicare market.
• Developed and implemented sales strategies to increase Medicare enrollment.
• Maintained accurate records of sales activities and customer interactions.
• Collaborated with marketing teams to create effective campaigns for Medicare products.
• Conducted extensive market research to identify potential customers.
• Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
• Initiated and developed strong relationships with key decision makers to identify new business for Cigna. Managed direct sales process for medical and dental products.
• CORE COMPETENCIES: PERFORMANCE MANAGEMENT, KNOWLEDGE SHARING, REPORTING, CUSTOMER SERVICE, TEAMWORK, PRESENTATION
• Consult with Health insurance companies across the United States to promote CMS and the department of health goals.
• Initiate negotiations with private managed health Insurance companies to Participate in state programs to deliver quality health care to seniors across the United States. Resolve disputes and medical allegations with physicians and hospitals across the nation for Medicare recipients Identify state resources to help qualify seniors above 65 years to apply for Low Income Subsidy
• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
• Analyzed customer needs to provide customized insurance solutions.

• Initiated and developed strong relationships with key decision makers to identify new business for Cigna
• Managed direct sales process for medical and dental products.

Initiated and developed strong relationships with key decision makers to identify new business for Cigna. Managed direct sales process for medical and dental products. CORE COMPETENCIES: PERFORMANCE MANAGEMENT, KNOWLEDGE SHARING, REPORTING, CUSTOMER SERVICE, TEAMWORK, PRESENTATION.

Maintained 100% accurate quality score in customer service and product knowledge; facilitated team information sharing in real-time; promoted team communication for accurate quality monitoring and best practices −

Exceed sales goals with 30%+ conversion rate by initiating follow up outbound calls

• Developed and implemented processes to ensure accurate data entry into the customer relationship management system.
• Collaborated with internal teams such as marketing, finance and operations departments in order to ensure successful execution of projects from start to finish.
• Generated leads through cold calling, networking, referrals and other methods.
• Performed follow-up calls with customers after each sale was completed.
• Analyzed customer feedback surveys to determine areas where improvements could be made in order to increase satisfaction levels.
• Assisted in developing new business proposals for potential customers.
• Managed client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
• Coordinated and finalized sales proposals to complete purchases.
• Supported sales team by delivering current territory sales data and costing information.
• Provided professional services and support in a dynamic work environment.
• Exercised leadership capabilities by successfully motivating and inspiring others.

• Collaborated on African projects and delivered support for proposed projects with Johnson & Johnson
• Identified partnership and resource development opportunities for Global Business School Network
• Researched opportunities and contributed to proposals for grants, sponsorships, and partnerships.
• Collaborated on African projects and delivered support for proposed projects with Johnson & Johnson. Identified partnership and resource development opportunities for Global Business School Network. Researched opportunities and contributed to proposals for grants, sponsorships, and partnerships.
• CORE COMPETENCIES: PROGRAM MANAGEMENT, CHANGE MANAGEMENT, LEADERSHIP, COLLABORATION, INFORMATION TECHNOLOGY.
• Spearheaded social media activities to connect with organizations and promote company vision; created email list for business universities in Africa; utilized Facebook and Twitter to revitalize network and boost visibility
• Increased presence in Africa; designed vigorous networking campaign; conducted local and international outbound calls to prospect network opportunities; shared webinars and promoted conferences to network.
• Collaborated with various organizations worldwide to promote Global Business school network vision
• Added 2 universities and 1 organization to membership; traveled to Ghana to promote company vision
• Evaluated new technologies to determine their applicability in meeting business objectives.
• Coordinated with stakeholders to ensure successful delivery of projects on time and within budget.
• Implemented agile methodologies to improve team productivity and project delivery times.
• Facilitated regular team meetings and workshops to foster collaboration and knowledge sharing.
• Conducted market research to identify new business opportunities and areas for product development.
• Directed product development efforts using industry-specific tools to increase sales and overall company productivity.

• Controlled portfolio of new business-to-business (B2B) portfolio in southern Tampa.
• Negotiated contracts with customers to ensure mutually beneficial agreements.
• Generated leads through cold calling and networking activities.
• Generated weekly reports on account performance metrics such as sales volume and profitability.
• Cultivated strong relationships with key decision makers at target accounts.
• Analyzed customer feedback and identified areas of improvement in products and services.
• Developed strategies to expand existing accounts by offering additional products and services.
• Controlled portfolio of new business-to-business (B2B) portfolio in southern Tampa. CORE COMPETENCIES: INSIDE SALES, CONSULTATIVE SELLING, RELATIONSHIP BUILDING, COMMUNICATION
• Fostered relationships with 100 new clients; initiated post-sales visits to clients; maintained consistent schedule to contact customers twice per week for post-sales customer service and opportunity to gather feedback.
• Transformed customer satisfaction ratings from 70% to 92% in 6 months; secured customer referrals and increased client retention by 15%

• Sourced in 25+ states to control portfolio of clientele for enrollment into affordable care act.
• Sourced in 25+ states to control portfolio of clientele for enrollment into affordable care act.
• CORE COMPETENCIES: STRATEGIC DIRECTION, CONTINUOUS IMPROVEMENT, RELATIONSHIP BUILDING, STRATEGIC SALES, ORGANIZATION.
• Increased company market share by 15%; built strong client relationships and provided high value-adding services.
• Outperformed and hit sales goals by 20% via referrals and outbound calls

• Responsible for accounts of newly registered business from legal zoom calls to accounting package sales
• Approached existing and prospective business owners online to identify and respond to business needs.
• CORE COMPETENCIES: POLICIES COMPLIANCE, BUDGET MANAGEMENT, STRATEGIC DIRECTION, CONTINUOUS IMPROVEMENT, COORDINATION
• Conducted presentations on products and services offered.
• Researched market trends to identify new business opportunities.
• Created proposals for prospective clients with detailed cost estimates based on their needs.
• Monitored competitor activities and developed strategies to counter them.
• Analyzed customer feedback and identified areas of improvement in products and services.
• Executed strategic sales plans to expand customer base and revenue.
• Achieved company growth and brand development through market expansion and sales.
• Grew sales by $300K in 3 months; outperformed monthly quota by 115%
• Exceeded sales targets by 20%; coached and motivated under-performing sales representatives to boost performance; delivered weekly one-to-one sessions to share best practices; fostered teamwork to drive company growth

• Oversaw diverse account portfolio and spearheaded conference and sales calls to identify service for consumers
• Controlled daily workload of appointments and planned events to boost sales.
• Developed and maintained relationships with customers to ensure repeat business.
• Performed market research to identify potential sales opportunities.
• Identified opportunities for cross-selling additional products and services.
• Generated new sales leads through cold calling and networking activities.
• Created detailed reports on daily, weekly, and monthly sales activity.
• Developed and maintained relationships with existing clients to ensure customer satisfaction.
• Identified areas of improvement in existing processes and implemented solutions accordingly.
• Developed key customer relationships to increase sales.
• Conducted market research to identify selling possibilities and evaluated customer needs actively.

• Coached employees and set goals to boost performance and meet deadlines in accordance with company vision
• Promoted capabilities with cold-calling and sales presentations to small business clients and consumers.
• CORE COMPETENCIES: SUBJECT MATTER EXPERT (SME), MONITORING AND EVALUATION, DAILY OPERATIONS MANAGEMENT, REPORTING
• Achieved 45%+ of sales quota; interviewed sales representatives; led weekly meetings for constructive criticism and real-time feedback; implemented suggestion box for employee ideas; wrote report for management team.
• Intervened in difficult customer situations to resolve issues quickly and efficiently.
• Identified potential opportunities for new business development activities.
• Coordinated with other departments to ensure smooth workflow.
• Maintained relationships with customers through regular follow-up calls and emails.
• Analyzed customer feedback to identify areas where improvements could be made in products or services offered by the company.
• Established clear expectations for quality control processes among staff members.
• Utilized CRM software systems to track customer interactions.
• Conducted weekly performance reviews with the sales team to ensure goals were being met.
• Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
• Ensured compliance with company policies and procedures related to sales operations.
• Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
• Developed and implemented sales strategies to increase customer base.
• Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
• Generated effective sales strategies and taught new employees company's procedures and policies.
• Supported business performance targets to drive improvements in sales and customer satisfaction levels.
• Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
• Exceeded targeted goals and quotas through upselling and strategic customer cultivation.
• Mentored employees in management of complicated sales, complex issues and difficult customers.
• Raised profits by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service, and resolving customer issues.
• Motivated sales professionals by delivering positive reinforcement and constructive feedback.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Recruited and trained new employees to meet job requirements.
• Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
• Delivered consistent one-on-one and group training sessions to help professionals improve skills and selling techniques.
• Closed 30% of deals to outperform sales quota and department goals; built team synergy and platform of inclusivity for sales representatives in management meetings; designed incentives for sales representatives to boost productivity
• Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.