Mathew Bianchi
El Paso,TX
Summary
Accomplished leader with a proven track record, driving teams to top performance through innovation and collaboration. Excelled in implementing new strategies that enhanced team capabilities and operational efficiency. Skilled in data analytics and technical knowledge, adept at motivating teams and influencing positive outcomes. Achieved significant recognition for excellence in customer focus and operation standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Genius Bar Leader
Apple, Inc.
09.2019 - Current
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation; resulting in 6 consecutive quarters as the top performing store in the Market, topping off as the third highest performing team in all of AMR (over 400 stores).
- Identified team weak points and implemented corrective actions to resolve concerns.
- Created a performance tracking procedure that was implemented Market wide, across 30+ stores.
- Trained employees in technical certifications and ensured standards were upheld to the highest regard.
- Oversaw day-to-day activities on average of 40 employees in both technical and operational areas, fostering inspiring atmosphere to optimize employee experiences.
- Oversaw vast inventory movements, maintaining an accuracy within a one percent margin of error.
Sales Leader
Apple Inc.
08.2015 - 09.2019
- Enhanced product knowledge within the sales team by hosting regular training and implementing workshops.
- Innovated a market wide research strategy that leveraged skilled team members to research competitors products and share appropriate comparisons.
- Drove community sales through small businesses, helping to build continued loyalty relationships with local companies.
- Led a sales team of 30 employees through daily duties, and upheld standards that led to the stores only national award for Custom Focus
Warehouse Supervisor
Best Buy
08.2012 - 08.2015
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
Education
Bachelor Of Arts - English Language And Literature
Arizona State University
Tempe, AZ2018
Skills
- Motivating Teams
- Influencing Others
- Coaching Abilities
- Proficiency in Data Analytics
- Technical Expertise
- Proficient in Tableau, Excel and Numbers
- Quick Learning Agility
Certification
- Google Data Analytics Certification
- Apple iOS Certification
- Apple Mac Certification
Timeline
Genius Bar Leader
Apple, Inc.
09.2019 - Current
Sales Leader
Apple Inc.
08.2015 - 09.2019
Warehouse Supervisor
Best Buy
08.2012 - 08.2015
Bachelor Of Arts - English Language And Literature
Arizona State University
- Google Data Analytics Certification
- Apple iOS Certification
- Apple Mac Certification
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