Mathew Bouchra
Bayonne,NJ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Leveraging critical thinking and bilingual customer service, I've significantly improved productivity and customer satisfaction across diverse roles, from Pharmacy Technician to Cook, demonstrating exceptional adaptability and results-driven focus.
Overview
3
3
years of professional experience
Work History
Electrical Apprentice
ANJ Electric
04.2023 - Current
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Provided exceptional team aid to assure goals were met.
Pharmacy Technician
St. Mary Pharmacy
09.2023 - 05.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Cook
Qdoba
08.2022 - 09.2023
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Crew Member
Taco Bell
03.2021 - 04.2022
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Assisted other team members to achieve goals.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Bachelor of Engineering - Electrical Engineering
New Jersey Institute of Technology
Newark, NJ05.2026
Certificate - Electrical, Electronics And Communications
Lincoln Technical Institute - Union, New Jersey
Union, NJ08.2023
High School Diploma -
Bayonne High School
Bayonne, NJ06.2022
Skills
- Electrical repair
- Project Management
- Preventive Maintenance
- Site preparation
- Wiring Layouts
- Time Management
- Critical Thinking
- Bilingual Customer Service
- Product Knowledge
- Workflow Optimization
Play sports and expand general knowledge
When I have free time I usually go to the park and play basketball or football with a couple friends. In cases where that is not possible I like to read informational articles to expand my knowledge on a wide variety of topics.
Languages
Arabic
Native or Bilingual
Timeline
Pharmacy Technician
St. Mary Pharmacy
09.2023 - 05.2024
Electrical Apprentice
ANJ Electric
04.2023 - Current
Cook
Qdoba
08.2022 - 09.2023
Crew Member
Taco Bell
03.2021 - 04.2022
Bachelor of Engineering - Electrical Engineering
New Jersey Institute of Technology
Certificate - Electrical, Electronics And Communications
Lincoln Technical Institute - Union, New Jersey
High School Diploma -
Bayonne High School
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