Summary
Work History
Education
Skills
Timeline
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Mathew Carley

Tehachapi,CA

Summary

Dynamic and results-oriented professional with a proven track record at Big Papas Steakhouse and Tomato Brothers Restaurant, enhancing team productivity and streamlining processes. Excelled in high-pressure situations, demonstrating exceptional problem-solving and customer service skills. Adept at multitasking and maintaining attention to detail, significantly improving customer satisfaction and operational efficiency.

Work History

General Worker

Red House Bbq
  • Maintained a clean and organized workspace, ensuring a safe and efficient work environment.
  • Enhanced team productivity by streamlining processes and improving communication channels.
  • Provided support during peak hours, ensuring timely completion of tasks without sacrificing quality of work.
  • Demonstrated flexibility by adapting to changing priorities and taking on additional responsibilities as needed.

Food Runner/Support

Tomato Brothers Restaurant
  • Facilitated clear communication between all parties involved in loan transactions, supporting positive outcomes for clients and the company alike.
  • Ensured timely delivery of clean dishes to serving stations, supporting efficient food service operations during peak hours.

Food Runner

Big Papas
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.

Customer Service Cashier

Wendys
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Education

GED - N/A

Tehachapi Highschool
Tehachapi, CA
03.2022

Skills

  • Goal setting and achievement
  • Sales and marketing
  • Decision-making capacity
  • Willingness to learn
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Cleaning and sanitizing
  • Taking orders
  • Cleaning
  • Integrity and honesty
  • Clear communication

Timeline

General Worker

Red House Bbq

Food Runner/Support

Tomato Brothers Restaurant

Food Runner

Big Papas

Customer Service Cashier

Wendys

GED - N/A

Tehachapi Highschool

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Mathew Carley