Mathew Debadts
Saint Cloud,FL
Summary
Dedicated hospitality professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
General Manager
Dunkin' Donuts Franchising
10.2024 - Current
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Bartender
Universal Orlando Resort
12.2022 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Bar Manager
Master ConcessionAir
08.2022 - 12.2022
- Managed shifts at a very high volume bar/restaurant (Cask n Larder) in terminal A of Orlando International Airport
- Opened a new bar (Orlando Brewing) in the new terminal C wing
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment.
Bar Manager
Xperience Restaurant Group
01.2019 - 08.2022
- Mentored and trained staff members to ensure exceptional customer service standards.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Closed out cash register and prepared cashier report at close of business.
- Managed inventory to reduce wastage, ensuring optimal stock levels for daily operations.
- Assisted opening of new location in different states
Education
High School Diploma -
Harmony High School
01.2011
Skills
- POS
- Cash Handling
- Problem resolution
- Time management
- Staff management
- Inventory control
- Verbal and written communication
- Administrative skills
- Labor cost controls
- Employee scheduling
Personal Information
Authorized To Work: US
Timeline
General Manager
Dunkin' Donuts Franchising
10.2024 - Current
Bartender
Universal Orlando Resort
12.2022 - 08.2024
Bar Manager
Master ConcessionAir
08.2022 - 12.2022
Bar Manager
Xperience Restaurant Group
01.2019 - 08.2022
High School Diploma -
Harmony High School
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