Mathew Dragos
Minneapolis,MN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
21
21
years of professional experience
Work History
District Manager of Kitchen Operations
The Old Spaghetti Factory
01.2003 - 11.2023
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Supervised 10 locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Implemented systems and procedures to increase sales.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
Education
Certificate - Culinary Arts
Le Cordon Bleu College of Culinary Art
Minneapolis, MN01.2003
Skills
- Leadership Development
- Multi-Unit Management
- Budget Preparation
- Policies and Procedures
- Operations Management
- Profitability Optimization
- Staff Recruiting
- Team Development
- Food Safety
- Cost Control
- High-Volume Dining
Timeline
District Manager of Kitchen Operations
The Old Spaghetti Factory
01.2003 - 11.2023
Certificate - Culinary Arts
Le Cordon Bleu College of Culinary Art
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