Mathew Egbetokun
Springfield Gardens,NY
Summary
Seeking a challenging position where I can utilize my skills, personality, and work experience to contribute to the growth and success of a company/business.
Overview
1
1
year of professional experience
Work History
Brand Associate
AMC
Queens, NY
06.2023 - Current
- Created and managed promotional materials for in-store events.
- Assisted customers with product selection and provided information about the brand.
- Organized sales floor displays to maximize visibility of products.
- Maintained accurate stock levels and tracked inventory.
- Developed relationships with customers to encourage repeat business.
- Responded to customer inquiries via phone, email, and in person.
- Provided excellent customer service at all times.
Guest Access Supervisors
Us Open Tennis Championships
New York, NY
07.2023 - 09.2023
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
Education
Business Administration And Management
LaGuardia Community College of The City University of New York
Long Island City, NY06-2024
Skills
- Product Promotions
- Accurate Record Keeping
- Customer Interaction
- Complex Problem-Solving
- Interpersonal And Written Communication
Skills Qualities
- Effective and articulate communication skills.
- Team-oriented and goal-driven.
- Strong customer relationship building.
- Ability to face challenges and learn new tasks quickly.
- Strong multitasking and ability to work under pressure.
- Reliable, honest, and hardworking.
- Experience in managing family programs and resolving issues.
- Proficient in video editing using Snapchat and Instagram.
- Excellent interpersonal skills both in person and over the phone.
- Ability to maintain team morale and boost customer sales through a great sense of humor.
Timeline
Guest Access Supervisors
Us Open Tennis Championships
07.2023 - 09.2023
Brand Associate
AMC
06.2023 - Current
Business Administration And Management
LaGuardia Community College of The City University of New York