Skilled professional with strong organizational, communication, and problem-solving abilities. Adept at supporting organization officials, managing schedules, and coordinating projects to ensure efficiency and effectiveness. Strong focus on team collaboration and achieving results, adaptable to changing needs, and known for reliability. Proficient in Microsoft Office programs and all administrative support functions.
Overview
14
14
years of professional experience
Work History
Management Associate
United States Air Force Reserve
05.2011 - Current
Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
Ensured all Air Force personnel arrive and depart as assigned.
Fostered strong relationships with Air Force leadership by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
Fostered a culture of safety and ensured compliance with applicable Air Force, OSHA, and other related requirements.
Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
Planned, supervised, and utilized Air Force personnel, training plans and equipment resources.
Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
Provided training, performance feedback, and recommended disciplinary actions, as required.
Streamlined office operations by implementing efficient systems for file management and document organization.
Coordinated work assignments and monitored performance for all subordinate personnel.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Updated databases and other reporting and systems to ensure accurate personnel, equipment, and training records.
Increased unit satisfaction through prompt response to inquiries and resolution of issues.
Worked in a team setting to accomplish Air Force and unit goals.
Coordinated meetings and events, ensuring seamless communication between departments and stakeholders.
Enhanced team productivity with thorough training in Air Force policies, procedures, and software applications.
Prepared comprehensive reports for management, highlighting key performance indicators and areas for improvement.
Increased departmental efficiency by implementing new inventory management system.
Enhanced accuracy of financial reporting by assisting with budget tracking and expense reconciliation.
Performed wide-ranging administrative, financial and service-related functions.
Organized and maintained digital and physical filing systems to ensure easy access to critical company documents.
Education
No Degree - Computer And Information Systems
Kent State University
Kent, OH
05-2027
Skills
Relationship building
Office administration
Administrative tasks
Customer engagement
Recordkeeping
Business communications
Timesheet processing
Report generation
Budget administration
Scheduling expertise
Time management
Excellent communication
Teamwork and collaboration
Multitasking Abilities
Task prioritization
Decision-making
Documentation and recordkeeping
Expense validation
Adaptability
Timeline
Management Associate
United States Air Force Reserve
05.2011 - Current
No Degree - Computer And Information Systems
Kent State University
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