Mathew Flegal
Holladay,UT
Summary
Dynamic Business Development Manager with a proven track record at Tier One Real Estate & Property Management, enhancing client base through strategic marketing and strong relationships. Expert in property repair assessment. As a faster learner and attentive listener, I quickly Adapt to new situations and effectively understand and address needs. I work effectively both independently and as part of a team, Knowing when to take the lead and when to support others to achieve the best results.
Overview
27
27
years of professional experience
Work History
Business Development Manager
TierOne Real Estate and Property Management
Salt Lake City, UT
01.2021 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with property owners.
- Facilitated communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Generated new business with marketing initiatives and strategic plans.
- Meet with clients to explain and sign property management agreements.
- Onboarding Clients into TierOne's Program.
- Responsible for setting up the office network and maintaining the computers.
Maintenance Technician Supervisor
TierOne Real Estate and Property Management
Salt Lake City, UT
01.2014 - 12.2020
- Handled basic repairs to full remodels on properties in the portfolio.
- Presented to Property owners with repair bids, including scope of work, material and labor, timeline and cost breakdown.
- Supervised 4 to 5 technicians, providing guidance and support in skill development.
- Established a culture of continuous improvement by encouraging team feedback and implementing process enhancements accordingly.
- Implemented quality control measures to ensure consistent workmanship across all maintenance tasks.
- Served as the primary point of contact between management and the maintenance team, facilitating clear communication about project objectives and expectations.
- Developed strong relationships with vendors.
Owner Operator
Self Employed Services
Salt Lake City, UT
03.1997 - 06.2013
- Co-founded multi-service company providing Residetial and commercial cleaning services and lawn & yard care.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Education
Salt Lake Community College
Salt Lake City, UTArchitecture
University of Utah
Salt Lake City, UTHigh School Diploma -
Skyline High School
Salt Lake City, UT06.1992
Skills
- Extensive knowledge of home repair and remodeling
- Property Repair assessment
- Team Leadership
- Business development and management
- Customer Service
- Sales/Negotiations
- Fluent in Portuguese
- Conversational in Spanish
Timeline
Business Development Manager
TierOne Real Estate and Property Management
01.2021 - Current
Maintenance Technician Supervisor
TierOne Real Estate and Property Management
01.2014 - 12.2020
Owner Operator
Self Employed Services
03.1997 - 06.2013
Salt Lake Community College
Architecture
University of Utah
High School Diploma -
Skyline High School