Mathew Josey

Name of the client: Newyorklife

Description: Business Analyst

Tools/Technologies: MS SQL Server, MS PowerPoint, MS Visio, Taiga, Power BI, Lucidchart, Confluence, AWS, Salesforce

• Worked as Business analyst in the migration of Business Tools from Cigna to Newyorklife
• Identified all the business tools required for migration
• The functionality of the business tools, input and output data, data source from which tools are getting populated, and various other details were gathered by daily workshops conducted
• From these details, business tools inventory document was built which helped in migration of Business Tools
• Created data flow diagrams using Visio to help the technical team
• Worked closely with the technical team from offshore to bridge the requirement gap between the stakeholders
• All the technical details needed for the migration were documented by conducting workshops
• In addition to the business tools, the underlying data feeds that support the tools were also migrated
• For the migration,clear documentations and data flow diagrams were created after closely working with the stakeholders.
• Helped with getting access for all the technical team members to different environments to push the code.
• TSA specifications and data flow diagrams were created to open the Firewall between Cigna and Newyorklife for migration
• Collaborated with stakeholders to identify business needs and data sources.
• Collaborated with teams for the product line transition to streamline manufacturing footprint.
• Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
• Performed gap analysis to identify areas of improvement.

Name of the client: DignityHealth

Description: Technical Analyst

Tools/Technologies: Selenium web driver, Java, Google Docs, Google Spreadsheet, Confluence, Jama connect, Git, Balsamiq, Axure, MS SQL Server, Asana, Dropbox

• Worked as a technical analyst in the Implementation Delivery Team in gathering requirements for the implementation of a new product known as Digital 1.0 in all hospitals under the CommonSpiritHealth Network.
• Worked with the discovery process by gathering the current state data in a discovery assessment questionnaire and delivered a final discovery package for each market.
• Supported budgeting processes by providing accurate forecasts and timely variance analyses.
• Developed custom software solutions tailored to specific organizational needs, resulting in significant time and cost savings.
• Generated reports, detail findings and recommendations.
• Handed over final discovery package.
• Assisted with the testing using automated testing - Selenium and also worked to solve e post-production bugs.

Name of the client: Baystate Medical Center, Springfield, MA

Description: Health Data Interoperability

Tools/Technologies: InterSystems Cache, Crucible, Salesforce

• Worked on a project for Baystate Medical Center
• Baystate Medical Center receives patient visit information as ADT, VisitNotes (HL7 Messages) and transforms them according to the client requirements
• Worked in a variety of roles - gathering requirements, compiling design documents and mapping specs, code review, and code deployment into various environments.
• Conducted user acceptance testing to ensure that developed systems satisfied the needs of stakeholders as specified in the functional requirements.

Name of the client: RPM Health, Farmington, CT

Description: Development and support

Tools/Technologies: Taiga, C#, ASP.NET, MS SQL Server, T-SQL, HTML

• Worked in software development life cycle or product development life cycle for the product.
• Interacted with the clients and users to gather requirements. Recommended finely tuned changes to meet guidelines.
• Used strong time management skills to juggle multiple projects simultaneously.
• Worked as a production support after the development of the application.

Name of the client: SMC Partners LLC

Description: ODS (Operational Data Store)

Tools/Technologies: Wherescape data warehouse, SQL

• Utilized data visualization techniques to present and explain complex data sets.
• Developed customized reports that summarized and presented data in avisually appealing format.
• Supported technical design of the Operational Data Store for customer demographics data using Wherescape data warehouse.

• Developed custom SQL queries for inserting and retrieving demographic data.

• Designed data models and tables related to demographic information.
• Designed, developed, and implemented user acceptance testing cases and plans.
• Communicated frequently with clients regarding application functionality requirements.
• Used complex SQL queries to gather demographics.

Name of the client: SMC Partners LLC

Description: Wellness Mobile Application

Tools/Technologies: Taiga, Flutter framework, Dart

• Gathered information and made user stories for building the application from scratch.
• Implementation of a Mobile application that tracks employee wellness using Flutter framework coded in Dart language.
• Developed software for both IOS and Android phones.
• Developed complex dashboard and reporting tools to track business performance metrics.
• Gathered feedback from end-users to identify areas for system enhancements or adjustments to better align with evolving business requirements.
• Evaluated existing systems for improvement opportunities, resulting in increased performance and reduced costs.

Name of the project: Inventory Management Software

Description: .NET development and support

Tools/Technologies: C#, ASP.NET, MS SQL Server, T-SQL, HTML, TFS

• Developed web-based dashboard of the Inventory Management software which allowed client's management to access, view, and query inventory at hand in real-time
• Developed user authentication, page navigation, and management reports as per technical specifications
• Supported QA testing by resolving defects from Systems and higher test platforms
• Used Agile cadence to develop the product and used test-driven development
• Participated in Agile ceremonies
• Used features, user stories, and tasks to estimate and track theprocess of work
• Conducted user acceptance testing to ensure that developed systems satisfied the needs of business clients as specified in the functional requirements
• Designed, developed, and implemented user acceptance testing protocols as the final phase of application development
• Captured and tested all modifications to proposed functional requirements
• Met all project timelines and deadlines
• Assisted clients and teams in producing high-quality applications.
• Met production targets and tight deadlines by collaborating closely with team members.
• Provided timely feedback on potential design issues, leading to more effective solutions for future product iterations.

Name of the project: Employment Screening and Testing

Description: .NET development and support

Tools/Technologies: Taiga, MS SQL Server, T-SQL, HTML, TFS

• Used Agile methodology to develop a web-based interface for clients to administer personality and employment screening to potential employees.
• Developing project work plans

• Worked with users to define existing or new processes and recommend solutions and improvements.

• Conducted analysis of alternatives, recommendations, and data mapping
• Created end-user training material and operational documentation.
• Developed detailed IT specifications for user requests for Information Technology
• Documented workflow processes
• Proficient in performing data analysis, querying databases, and utilizing SQL query tools.
• Created end-user training material and operational documentation

Name of the project: Customer Self-Service

Description: .NET development and support

Tools/Technologies: TFS C#, ASP.NET, MS SQL Server, T-SQL, HTML

• The project was developed and supported using Agile methodology.
• Attended all agile ceremonies and tracked all work using user stories.
• Experience with all phases of Application Lifecycle Management. Was involved in all phases of software development.
• Provided production support and used theKanban board to track tickets.
• Reduced machine downtime with proactive identification and resolution of technical issues.
• Promptly documented and reported all defective equipment and hazardous conditions.