Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mathew J. Thompson

Davenport,USA

Summary

Dynamic professional with extensive experience in customer service and operations, notably at Walt Disney World. Proven ability to manage cash handling and POS systems while ensuring safety compliance. Recognized for effective communication and teamwork, consistently enhancing guest satisfaction and operational efficiency in high-pressure environments.

Overview

8
8
years of professional experience

Work History

Valet Parking Attendant

Towne Park
06.2023 - Current
  • Greet guests with professionalism and courtesy.
  • Safely park and retrieve vehicles with attention to care and safety regulations.
  • Maintain organized key storage and ticketing systems.
  • Handle cash and card transactions accurately.
  • Ensure valet equipment is in proper working condition.

Owner / Operator – Pressure Washing Services

Self-Employed
05.2018 - Current
  • Provide residential and commercial pressure washing services.
  • Ensure thorough cleaning of surfaces, including parking garages.
  • Maintain equipment and complete minor repairs as needed.
  • Manage customer interactions and scheduling independently.

Team Member – Front of House

Chick-fil-A
10.2025 - 05.2026
  • Provided fast, friendly customer service in a high-volume restaurant environment.
  • Took orders accurately and ensured timely service for dine-in, take-out, and drive-thru customers.
  • Maintained cleanliness and organization of the dining and service areas.
  • Collaborated with team members to ensure smooth daily operations and uphold company values.
  • Handled customer concerns with professionalism and ensured satisfaction.

Cashier / Stock Associate

Coca-Cola
01.2023 - 06.2023
  • Delivered fast, friendly service at checkout counters.
  • Processed transactions accurately using POS systems.
  • Supported stocking and merchandising tasks when needed.

Attractions Host

Walt Disney World
06.2022 - 12.2022
  • Served guests at the bar and provided non-alcoholic drinks in a professional, efficient manner.
  • Assisted guests during ride operations and downtimes.
  • Maintained safety and performance standards during high-volume periods.
  • Contributed to a positive, team-oriented atmosphere.

Education

High School Diploma -

Ridge Community High School
Davenport, FL
06.2022

Some College (No Degree) - Business Administration

Southeastern University
Lakeland, FL

Skills

  • POS and cash handling proficiency
  • Microsoft Office expertise
  • Team collaboration
  • Safety compliance
  • Customer service
  • Time management
  • Effective communication
  • Patience and tolerance

Timeline

Team Member – Front of House

Chick-fil-A
10.2025 - 05.2026

Valet Parking Attendant

Towne Park
06.2023 - Current

Cashier / Stock Associate

Coca-Cola
01.2023 - 06.2023

Attractions Host

Walt Disney World
06.2022 - 12.2022

Owner / Operator – Pressure Washing Services

Self-Employed
05.2018 - Current

High School Diploma -

Ridge Community High School

Some College (No Degree) - Business Administration

Southeastern University

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