Mathew Kroth

Performance-driven and dynamic leader overseeing and optimizing diverse business operations, streamlining workflows, and implementing scalable processes to attain measurable goals. Proficient in employing high-quality, cost-saving initiatives while consistently spearheading multiple projects within planned timeframes and budgets to achieve desired outcomes. Well-versed in conducting in-depth market analysis and formulating data-driven sales strategies to meet or exceed organizational needs, ultimately increasing customer satisfaction. Talented at coordinating project-related meetings, defining success criteria, and leveraging insights for informed decision-making. Notable success in leading and motivating high-performing teams to acquire high levels of productivity and boost performance. Excellent communication, negotiation, and collaboration skills; adept at fostering collaborative environments and building strong relationships with key stakeholders to facilitate business growth, generate revenue, and foster strong client relationships.

• H&R Block, Novi, MI, District General Manager, 01/01/19, Present, Manage and supervise personnel, sales, and operations to generate revenue and improve performance across all 30 locations., Recruit and train competent team of leaders for overall operational success., Foster employee and client satisfaction by actively engaging with team, providing regular coaching, and implementing effective feedback mechanisms to boost morale and stronger client relationships., Ensured high productivity and attained exceptional performance metrics on individual/group level by delivering comprehensive training and guidance to diverse team members as well as implementing targeted strategies and initiatives over past three years., Drove positive changes and achieved significant increases in bottom-line revenues for organization by nurturing strong relationships with key stakeholders as well as leveraging best practices and strategic insights., Augmented sales, profitability, and growth targets as well as closed performance gaps in organization by implementing/leading effective training and development programs.
• T-Mobile, Shreveport, LA, Territory Manager, 01/01/17, 12/31/19, Created successful account relationships through effective rapport-building and regular communication to strengthen partnerships., Formulated data-driven sales strategy by conducting extensive research on consumer buying trends and market conditions to optimize sales approaches., Determined and capitalized on new opportunities for territory sales growth by performing frequent market analysis to boost market share., Skillfully coached and guided sales representatives in sales tactics and approaches to improve overall performance., Executed innovative sales strategies for existing and new products to drive substantial revenue growth and market expansion within designated territory., Provided daily support and contributed to strategic planning for accounts by engaging in regular communication with territory, regional, and strategic managers., Increased customer satisfaction by nurturing solid partnerships with key accounts in territory and guaranteeing exceptional support/service.
• Amtel LLC, Dallas, TX, District Manager, 01/01/15, 12/31/17, Fostered positive feedback and enhanced employee engagement through initiation of recruitment process by conducting interviews, selecting suitable candidates, and establishing mentoring program., Detected and strategized techniques for overcoming sales obstacles by organizing meetings with director., Implemented and demonstrated best practices for sales and customer service to improve client satisfaction., Reduced shrink and increased loss awareness within organization by coordinating with loss prevention team to implement effective strategies and initiatives., Exceeded deadlines through proactive management of individual and team tasks as well as implementing process improvements to ensure efficient operations., Promoted positive/productive relationships with store and field leadership for effective collaboration and streamlined communication.
• T-Mobile, Detroit, MI, Retail Store Manager, 01/01/10, 12/31/15, Supervised store organization, upkeep, and procurement operations for efficient and well-maintained retail environment., Contributed to development and growth of 10+ leaders within organization., Provided coaching and comprehensive training to employees, equipping with effective techniques for dealing with diverse sales situations, complex challenges, and demanding customers., Fulfilled customer demands, replenished back stock, optimized cost control, and ensured sales floor levels by overseeing inventory management procedures., Engaged in direct customer interactions by evaluating requirements and staying updated on latest consumer preferences.