Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mathew Ledger

Fresno,CA

Summary

Experienced food handler with a strong emphasis on quality service and customer satisfaction. Proficient in ingredient preparation and maintaining an organized kitchen environment. Committed to delivering consistent and exceptional service in fast-paced settings.

Overview

12
12
years of professional experience

Work History

Food Service Worker

Fresno EOC
Fresno, CA
09.2022 - 05.2025
  • Ensured food preparation complied with health department regulations.
  • Followed stringent food safety protocols for sanitation and storage.
  • Cleaned kitchen areas, equipment, and utensils to maintain hygiene standards.
  • Labeled containers with preparation dates and expiration details for inventory accuracy.
  • Assisted with inventory management and restocking supplies as necessary.
  • Executed opening and closing duties as directed by management.
  • Completed additional tasks assigned by chef or supervisor to support operations.

Security Shift Supervisor

Allied Universal Security Services
Fresno, CA
04.2019 - 04.2021
  • Supervised property entrances and exits and monitored employee safety.
  • Recorded required data for incident reports and files.
  • Provided security team leadership and contributed to on-call duties.
  • Led security team and contributed to on-call shifts.
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Demonstrated public safety dedication by patrolling community events.
  • Led and directed investigations of accidents, thefts and property loss on premises.
  • Secured premises and personnel by patrolling property and monitoring surveillance cameras.
  • Assigned daily tasks and responsibilities to employees and filled out daily work logs.

Sales Associate

Walmart
Fresno, CA
03.2013 - 06.2016
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Developed trusting relationships with customers by making personal connections.
  • Used technology resources to assist customers in locating and selecting items.
  • Increased purchase amounts by cross-selling with similar products.

Education

High School Diploma -

Clovis West High School
Fresno, CA
06.2011

Skills

  • CCTV Experience
  • Investigative Procedures
  • Skilled in Conflict Resolution
  • Loss Prevention Expertise
  • Safety and Security Procedures
  • AED Certified
  • X-Ray Hi-Scan Training
  • CPR and Child CPR Training
  • Working with Diverse People
  • Fast-Paced Environment
  • Customer Service
  • Friendly and Outgoing
  • Team Oriented
  • Retail Merchandising Expertise
  • Sales Expertise
  • Team Player Mentality
  • Food safety
  • Sanitation practices
  • Problem solving
  • Food handling safety

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • Promoted from Security Associate to Security Team Leader, in less than 12-months.
  • Promoted from Associate to Team Leader, in less than 12-months.

Timeline

Food Service Worker

Fresno EOC
09.2022 - 05.2025

Security Shift Supervisor

Allied Universal Security Services
04.2019 - 04.2021

Sales Associate

Walmart
03.2013 - 06.2016

High School Diploma -

Clovis West High School

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