Mathew Lewis

Mobile Patrol razor ranch outdoor shopping center, observe & report anyone breaking shopping center policy.

• Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
• Maintained a sanitary environment with daily inspections and timely maintenance of assigned areas.
• Collected, sorted, and disposed of garbage and recycling from production work areas.
• Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Enhanced cleanliness by thoroughly sweeping, mopping, and sanitizing various surfaces in public spaces.
• Handled spills in work and common areas and used proper methods to clean and sanitize each material.
• Maintained detailed records of all sanitation activities for billing and tracking purposes
• Worked with team members from multiple departments to maintain strict cleanliness standards.
• Ensured safety protocols were strictly adhered to, minimizing accidents and injuries among team.

• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
• Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
• Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
• Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
• Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Devised and implemented processes and procedures to streamline operations.

• Delivered packages to customer doorsteps and business offices.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.
• Managed customer inquiries and complaints in polite and professional manner.
• Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
• Verified accuracy of all deliveries against order forms.
• Maintained strong relationships with clients through proactive communication and personalized service.
• Expedited deliveries to meet customer deadlines and requirements.
• Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
• Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
• Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
• Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
• Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
• Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.