Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mathew Lopez Sosa

Salem,OR

Summary

Dynamic and detail-oriented professional with extensive experience at Walmart and Home Depot. Proven expertise in inventory management and customer service, consistently enhancing operational efficiency and customer satisfaction. Recognized for teamwork and loss prevention initiatives, ensuring a safe and organized work environment while exceeding performance expectations .Completes efficient and well-organized stock replenishment with appealing displays to drive sales. Smoothly locate and palletize desired stock to support timely floor stocking. Driven and team-oriented with good sense of business and customer needs.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receiver

Walmart
02.2024 - Current
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Partnered with representatives from different carriers to arrange materials shipments.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Kept work areas clean, safe, and organized.

Stocking Associate

Home Depot
05.2024 - 01.2025
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting and stocking merchandise.
  • Performed tasks that required the use of an electric ladder, electric pallet jack, order picker, and electric reach truck.
  • Greeted customers and directed to requested products.

Checkout Cashier

Walmart
05.2022 - 01.2024
  • Approached every question or concern with calm and level-headed approach.
  • Operated register system to process new purchases, item returns, and merchandise exchanges.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Worked with floor team and managers to meet wide range of customer needs.

Associate

Ross Dress for Less
04.2022 - 08.2022
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

High School Diploma -

South Salem High School
Salem, OR

Skills

  • Inventory management

  • Product inspection

  • Customer service

  • Company policies

  • Teamwork and cooperation

  • Loss prevention

Certification

  • Electric reach truck, Home Depot - 6 months
  • Order Picker, Home Depot - 6 months
  • Licensed Electric Pallet Jack - 1 year

Languages

Spanish
Native or Bilingual

Timeline

Stocking Associate

Home Depot
05.2024 - 01.2025

Receiver

Walmart
02.2024 - Current

Checkout Cashier

Walmart
05.2022 - 01.2024

Associate

Ross Dress for Less
04.2022 - 08.2022

High School Diploma -

South Salem High School

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