Summary
Overview
Work History
Education
Skills
Training
Languages
Timeline
Generic
Mathew Marcos

Mathew Marcos

New Rochelle

Summary

Experienced IT professional with a strong background in programming and software development. Skilled in various programming languages and technologies. Adept at problem-solving and collaborating with cross-functional teams to achieve project goals. Seeking new opportunities to leverage technical expertise and contribute to innovative projects in the IT industry. Also I am a Reliable Merchandise Associate offering 3 years of retail experience. Builds displays, updates signage and serves customer needs in fast-paced environments. Excellent time management and organizational skills with strong verbal and written communication abilities.

Overview

5
5
years of professional experience

Work History

Merchandise Associate

Homegoods
10.2021 - 01.2025


  • Supervising stockroom processors to deliver merchandise on time.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Updated pricing and signage to complete product displays and educate customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Built end caps and aisle displays to highlight products and support latest promotions.
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Used pallet jacks to move and position merchandise.
  • Created attractive displays to promote items.

Help Desk Technician

PSG Global Solution Inc
09.2019 - 11.2020
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Provided basic end-user troubleshooting and desktop support.
  • Initiating customers ticket thru Mojo ticketing system
  • Solving network issues e.g. wifi, telephone, printer connectivity and routers.
  • Scavenging computer parts and cloning operating systems.
  • Maintained database systems to track and analyze operational data.
  • Processing Inventory paper works of IT department
  • Gathered, organized and input information into digital database.
  • Maintained servers and systems to keep networks fully operational during peak periods.

Education

Bachelor of Science - Information Technology

Saint Paul University
12-2019

Skills

  • Javascript
  • Visual basic
  • HTML
  • C
  • Php
  • CSS
  • Sql

Training

  • Certificate on SAP Business one, 2017
  • Data Science Primer, 2017
  • Risk Management, 2017
  • Agile Development, 2017
  • Security Awareness, 2017

Languages

English
FIlipino

Timeline

Merchandise Associate

Homegoods
10.2021 - 01.2025

Help Desk Technician

PSG Global Solution Inc
09.2019 - 11.2020

Bachelor of Science - Information Technology

Saint Paul University

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